Pc Constantly Crashes , BSOD

By Jacksonp06
Oct 25, 2007
Topic Status:
Not open for further replies.
  1. Hello,


    I've been dealing with constant crashes for over a month now, at first it was just the browser exiting randomly. Then it started to crash rarely, until it has become very frequent. Sometimes it'll run for a couple hours, but most of the time it'll run for about 10 minutes then I get a BSOD that usually just gives me the tech info.

    Stop:0x0000007f (0x0000000D) (0x00000000) (0x00000000) (0x00000000)

    I've updated my drivers, and searched around for possible answers, but have not been able to find a clear solution. Sometimes I do get an error message on the BSOD, usually "Driver_IRQL_NOT_LESS_OR_EQUAL", "BAD_HEADER_POOL".

    Any Help with this would be greatly appreciated, and if any other info is needed please ask I'll be glad to scrounge it up.
    =]
  2. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,411   +281

    Couple things to help us help you:
    Have you recently added or removed any hardware?
    Have you recently added any software?
    Have you checked your Event Viewer for any more descriptive errors? If so what are the errors just before crash time?
    Have you checked your temperatures?
    Have you ran memtest on your RAM?

    Ok it was more than a couple :)
  3. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    No new hardware, I've done system restores and even full factory restores, the error log shows quite a few hang ups in my Mozilla Browser and Mcafee Virus Scan seems to error as well, I removed Mcafee and tried to use other browsers to no avail.
    My temps I checked with the program speedfan, and all but one was always ok , temp 3 I do believe it was would occasionally be high, but was never able to figure out which temp that was referring to.

    I've read about memtest software, but no I haven't ran any tests yet.
  4. Intel-FREAKIUM

    Intel-FREAKIUM Newcomer, in training

    go in to dos and format your hard drive
    reinstall windows from bios
    reinstall ALL your drivers
    reinstall bios
    and its as fresh as the day you bought it
  5. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,411   +281

    LOL, that is a bit extreme Intel-FREAKIUM. And there is no need to format from DOS, just format from the OS install.

    Anyway, Jacksonp06, unless anyone else has a better idea in the meantime I'd google up memtest (probably www.memtest.com or .org or maybe memtest86) and download it. It is very small, and you burn as a bootable cd (get the iso) and just run that when you've got a few spare hours (or overnight). If that comes up clean, then we'll have to dive into this a bit deeper.
  6. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    alright that sounds good i'll get right on that :)

    ya figured intel's was a little extreme thanks anyways intel :)
  7. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Go and read this thread HERE and see if it helps you to identify the culprit.

    If it doesn`t, please attach 5 or 6 of your latest minidumps.

    Regards Howard :)
  8. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    ok reading through the posts, noticing that my rail voltages are slightly below what they should be at the moment, downloaded memtest gonna run that tonight, and once i finish going through the threads I'll see if i need to post the minidumps.

    Thank you
  9. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Ok, no problem mate.

    Incidentally, a bugcheck of 7F is usually associated with faulty or incompatible ram.

    However, a failing or underpowered psu can and will cause all manner of crashes etc.

    Regards Howard :)
  10. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

    1. run memtest 86+ from a floppy or CD to check your ram. Test for 7 passes or more.
    2. Check your PSU with a tester tool AND a multimeter.
  11. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    howard thank you, I've downloaded memtest and will be runnin it tonight, also been reading on your other posts, and have found alot of useful things, I'll post minidumps as soon as I figure out how to do that =] I'll google it haha

    Oh , and Tedster, tester tool and multimeter? would speedfan work? its showing that my 3.3v is at 3.26, 5v is at 4.95, and 12v is at 11.58

    And also is there anyway to know which temp is what on my computer on speedfan? I've looked around =/
     
  12. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    I have just added info on how to post your minidumps to the thread in the link I gave you.

    Regards Howard :)
  13. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    Ooo ty :)


    Just found out which temps are which by using everest , gonna go clean out my fans, heatsinks and RAM and see if it becomes more stable :D

    Here are those minidump files, gonna run through my daily routine see if cleaning my things helped, didn't look too dirty. I clean fans and heatsink quite routinely.

    and cleaning didn't fix it, trieng to figure out how to get this cd to run so I can do the memtest at the moment
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    The BSOD crashes are caused by (ALCWDM.SYS) the realtek audio driver. Are you using Skype?

    No Floppy? You must set the CD as the first device in the bios boot sequence
  15. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    Oo So its th RealTek Driver, whats that mean? haha

    And no I'm not using skype.

    Do I need to update it ?

    And I burned the ISO image with another program said it was fine so gonna try that here very soon.


    Thank you by the way All this help has taught me alot and I'm very grateful
  16. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    2 minidumps crash at ALCXWDM.SYS, which is your onboard sound drivers and have bugchecks of 7F.

    2 minidumps crash at win32k.sys. This is a Windows OS driver and is not the culprit. They have bugckeck of 0A and 7F respectively.

    1 minidump crashes at ntkrnlmp.exe, this is another Windows OS file and is not the culprit. It has a bugcheck of 19.

    I still think you have a hardware problem, and faulty ram would be my number one suspect.

    Regards Howard :)
  17. SNGX1275

    SNGX1275 TS Forces Special Posts: 12,411   +281

    + or - 10% is a general rule.
    + or - 5% if you want to be really critical.

    5% off of 3.3V is 3.135V, yours is 3.26, safe.
    5% off of 5V is 4.75V, yours is 4.95, safe.
    5% off of 12V is 11.4V, yours is 11.58, safe.

    Those are nearly perfect values, your PSU is fine :)
  18. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    ok ty howard and sng, I'm having a problem getting my iso cd rom to boot ?

    is there anything I need to set to make it boot from cd ?
     
  19. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    When you created and burned the ISO image you should have made the CD bootable first
  20. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    hm, how exactly do I do that ? :(

    I'll google it



    [Hm, guide I just read says you have to select it from the BIOS menu?]


    Also just got a new crash bugcheck - Stop: 0x0000000A (0x00000004, 0x000000002, 0x00000000, 0x804E7EBD)
  21. Cinders

    Cinders TechSpot Chancellor Posts: 1,313   +12

    You need to go into your motherboard BIOS and make your optical drive your first boot device. The ISO creates a bootable CD, so you don't have to worry about that.
  22. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    Hm I have a problem there, My BIOS has a password, nooooo idea what so ever as to what that password could be, is there ways to reset the bios password ?

    Maybe taking the battery out of the motherboard for a short period of time ?
  23. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Yes, taking the cmos battery out for a few minutes, should clear the bios password.

    Regards Howard :)
  24. Jacksonp06

    Jacksonp06 Newcomer, in training Topic Starter Posts: 25

    then I'll get right on that

    Ty :)

    I'll get back as soon as I can with the results =]
  25. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,673   +152

    I don't know if Jacksonp06 has a boot sequence option on boot up. Many newer motherboards do. I forgot about the Memtest86 ISO being bootable. I still use the floppy method
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.