Hello! I was wondering if anyone could help me. I have a PC that I use at work that has issues loading a CRM software program. Before I inherited this computer, they stated that it was a memory issue, and then they replaced the RAM. They put in 16 GB of Ram in to the PC, and they also reformatted it. The computer is having the same issues. They asked if I could take a look at the PC, and I very much want to be the one that fixes it. However, it seems a little over my head at this point. I ran memory diagnostics, and other similar diagnostics. My thinking is that it is the motherboard connectors for the RAM slots. If someone could assist my I would greatly appreciate it.