Pc won't boot

[bubbadel]

Hi, problem with friends pc, when booting it gets to the screen that says windows was not shut down properly with the options of booting from last known configuration normal etc. However it won;t boot up no matter which option is chosen.....any idaes?
thanks

 

[Jase123]

enter bios and set to boot from cd, then put your xp disk in and restart.
it will then say to boot from cd press any key. Then try do a repair.

Let mek know if this works

Regards Jase

 

[bubbadel]

Ok, i tried a repair but when it got to the 1st windows screen it did nothing else, just froze.Left it for 20 minutes, still frozen. Could it be the power supply, dead rail to ram or something?

 

[Jase123]

try with one stick of ram in

Regards Jase

 

[bubbadel]

when trying to boot it now gets to windows loading screen and hangs but wont boot

 

[bubbadel]

i'm relaying this to my girlfriend, she lives to far away to pop in, and i think removing ram is beyond her. I'll try to talk her through it