Periodic rebooting from a bugcheck -- minidumps attached

[genkallos]

Hello,

I am running Windows XP and have been experiencing periodic rebooting of my OS for the past few months. Our IT department even swapped my hard drive into a different laptop, but I am still experiencing the rebooting.

There is no error or warning, the computer just reboots itself.

This is the error I see in the System Event Log:

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000e3 (0x855951b8, 0x857d3378, 0x8632cbc0, 0x00000003). A dump was saved in: C:\WINDOWS\Minidump\Mini082508-01.dmp.

I read in previous threads that this may be due to old drivers, but I do not know how to identify which driver could be causing the issue.

I have attached the last few minidumps. Can someone please help me?

Here is some information that may be helpful:

System:
Microsoft Windows XP
Professional
Version 2002
Service Pack 2

Computer:
Intel Core 2 Duo CPU
T7500 @ 2.20GHz
2.19 GHz, 0.99 GB of RAM
Physical Address Extension

 

[Route44]

Your errors are 0xE: RESOURCES_NOT_OWNED This is from Microsoft --

SYMPTOMS
You may receive the following error message on a blue screen when the NTFS file system is stressed: Stop 0x000000E3 RESOURCE_NOT_OWNED

CAUSE
This problem can occur because there is a timing problem with the Ntfs.sys file, which may cause a resource to be released even though you did not acquire it.

* Now the driver cited is SYMEVENT.SYS which belongs to Norton Security Suit. I suggest either updaing or uninstalling-reinstalling to see if you gains stability.

* Also, run Chkdsk in your Run box found in your start menue.

 

[genkallos]

Thank you Route44.

I ran chkdsk and these are the results:

C:\>chkdsk
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
File verification completed.
CHKDSK is verifying indexes (stage 2 of 3)...
Deleting index entry MSS.log in index $I30 of file 76738.
Deleting index entry MSS046B6.log in index $I30 of file 76738.
Deleting index entry MSStmp.log in index $I30 of file 76738.
Index verification completed.

Errors found. CHKDSK cannot continue in read-only mode.

I am looking into uninstalling and reinstalling Symantec Antivirus.

 

[Route44]

Keep in mind that Norton is notorious for leaving remnants of itself behind. I suggest going to their website and using their removal tool and then doing a fresh install.

You could have some corrupte NTFS files but lets see what happens when you work with Norton. By the way, there are a whole lot better options than Norton.