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Physical dump memory, comp crash, format install windows not working

By Boostedpenguin
Jun 19, 2005
Topic Status:
Not open for further replies.
  1. Well Today When i go to start up my computer i get a blue screen saying physical memory dump at the start up, and it crashs after a second or two of showing the blue screen. I switch ram and it does the same thing. So i pop in my windows cd and try to format and reinstall. AT around 90% of copying the files to the harddrive it says it cannot copy soandso file, and keeps sayin that to each file after then proceeds to a blue screen..

    I thought it might be the harddrive so i switch to another and tried to reinstall windows and still the same thing... I also tried to do this with another windows cd and still the same thing...

    Whats going on here? Is the bios corrupted? What do i do..
     
  2. YellowC4S

    YellowC4S TS Rookie Posts: 125

    Start ruling things out. Is there another computer you could try the disk on? If it works then, you have eliminated the disk as a possible problem. Keep eliminating things it could be and that will lead you to what is causing the problem. Hope this helps. :)
     
  3. kol_indian

    kol_indian TS Rookie Posts: 368

    There could be multiple rerasons the obivious ones are
    corupt media(try the media in another system if possible)
    RAM problem(try Memorytest86 available in free downloads in this site)

    if these dont solve the problem then come and post again.
    welcome to techspot :wave:
     
  4. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump. Check system event 1001 and it has the content of the blue screen

    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

    Your symptom is probably related to faulty ram. If you Zip 5 to 6 minidumps and attach the zip files here, I will study the dump and find out the culprit.
     
  5. william_at_mi6

    william_at_mi6 TS Rookie

    the same happens to my machine

    I copy the content from the evenview:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x10000050 (0xff59334d, 0x00000000, 0x804d749a, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini070705-03.dmp.

    And I wonder how to browse the dmp file in the MiniDump folder.

    Thanks.

    if convenient, send the result to william_zhang_ppt@hotmail.com
     
  6. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    The culprit is either Symantec Norton AV or TdiUpdate.

    The timestamps of the SYMEVNET and NavEx15 are at different level. Maybe you screw up the Norton AV. Re-install Norton AV may resolve your problem.

    NavEx15 NavEx15.Sys Wed Mar 16 04:51:30 2005 (42374AD2)
    SYMEVENT SYMEVENT.SYS Wed Oct 20 05:18:08 2004 (41758490)
    SAVRT SAVRT.SYS Wed Jan 26 13:38:55 2005 (41F72CEF)

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced. This cannot be protected by try-except,
    it must be protected by a Probe. Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fef83025, memory referenced.
    Arg2: 00000000, value 0 = read operation, 1 = write operation.
    Arg3: 804d749a, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 00000000, (reserved)

    Debugging Details:
    ------------------
    Could not read faulting driver name

    READ_ADDRESS: fef83025

    FAULTING_IP:
    nt!strncpy+24
    804d749a 8a06 mov al,[esi]

    MM_INTERNAL_CODE: 0
    CUSTOMER_CRASH_COUNT: 1
    DEFAULT_BUCKET_ID: DRIVER_FAULT
    BUGCHECK_STR: 0x50
    LAST_CONTROL_TRANSFER: from f1e858bf to 804d749a

    STACK_TEXT:
    f1eac1f8 f1e858bf f1eac22c f1eac274 f1e855d4 nt!strncpy+0x24
    WARNING: Stack unwind information not available. Following frames may be wrong.
    f1eac240 804dad01 00000008 00000000 00000000 TdiUpdate+0x8bf
    f1eac240 804d985f 00000008 00000000 00000000 nt!KiSystemService+0xc4
    f1eac2e4 f2a17d8b 00000008 00000000 00000000 nt!ZwQueryDirectoryFile+0x11
    f1eac320 f29f610b e2124378 00000000 00000000 SAVRT+0x3dd8b
    e2465d7e 00000000 00000000 00000000 00000000 SAVRT+0x1c10b

    FOLLOWUP_IP:
    TdiUpdate+8bf
    f1e858bf ?? ???

    SYMBOL_STACK_INDEX: 1
    FOLLOWUP_NAME: MachineOwner
    SYMBOL_NAME: TdiUpdate+8bf
    MODULE_NAME: TdiUpdate
    IMAGE_NAME: TdiUpdate.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 415bb126
    STACK_COMMAND: kb
    FAILURE_BUCKET_ID: 0x50_TdiUpdate+8bf
    BUCKET_ID: 0x50_TdiUpdate+8bf
     
  7. william_at_mi6

    william_at_mi6 TS Rookie

    further requiry

    But i dont use Norton anymore, and i didnt uninstall it, what shall i do then?
     
  8. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    The stack trace has the footprint savrt which belongs to Norton AV. De-install Norton AV, if you don't use Norton AV.
     
  9. j_ganesh

    j_ganesh TS Rookie

    My Laptops Memory dumps

    Hi i have attached the memory dumps of my Toshiba laptops, and i get frequently some IE error also. :mad: please help me
     

    Attached Files:

  10. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    I cannot unzip your zip file as it is corrupted. Would you attach a new zip file here.
     
  11. j_ganesh

    j_ganesh TS Rookie

    Hi me again

    Hi have attached the file again!
     

    Attached Files:

     
  12. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Finding
    1) A minidump failed at Norton AV and your Norton AV is 3 years behind. Upgrade Norton AV to lateset version
    2) Two minidumps failed with bugcheck 4E and it is the symptom of faulty CPU or RAM.

    Mini072005-03.dmp 4E (00000099, 00000000, 00000000, 00000000) nt!MiEliminateWorkingSetEntry+0x264 -> nt!KeBugCheckEx+0x1b
    Mini071905-06.dmp 4E (00000099, 0000aab3, 00000000, 00000000) nt!MiDecrementShareCount+0x53 -> nt!KeBugCheckEx+0x1b
    Mini072205-02.dmp 8E (c0000005, 1002d040, 85e89148, 00000000) NAVEX15+5e9e1
    Mini072205-03.dmp 50 (e009309f, 00000000, ee2ba994, 00000000) NAVAP+15994
    NAVENG NAVENG.sys Wed Mar 16 04:35:44 2005 (42374720)
    NAVEX15 NAVEX15.sys Wed Mar 16 04:51:30 2005 (42374AD2)
    NAVAP NAVAP.sys Thu Jun 20 08:57:11 2002 (3D112867)
    SYMEVENT SYMEVENT.SYS Tue Jul 16 12:04:17 2002 (3D339B41)
     
  13. ScottBrown

    ScottBrown TS Rookie

    Please help review my dmp files. :)

    I have had the same 3ghz HP 512mb ram, XP, 55gb hd laptop for 2.5 years and always used the same programs on it and never loaded new hardware. No problems with it...

    Now all the sudden I am getting the bsod way too often. I reseated the ram and hd. Did the memory checks, no problems found. No viruses, or spyware found.

    I went as far as reformatting my hd and reinstalling xp, then updating it.
    And that's it. No other programs loaded. Guess what, still getting odd bsod. I get a bsod at the oddest times. Surfing regular msn websites, etc. And sometimes when doing nothing at all.

    When I send out the error report to Microsoft, sometimes I get the reply that it's probably a bad driver and to check any new software or hardware that I've added. Only thing I've added was window updates.

    If someone would please take some time to review my dmp files for me and post an answer here. It would be very grateful.

    Thanks in advance for helping me and everyone else who might read your reply post.
     

    Attached Files:

  14. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Hi ScottBrown,

    One of your minidump crashed with Bugcheck code and nt status code c000001d. This is the symptom of the faulty mother board.

    BugCheck 1000008E, {c000001d, 7, f80dfcf0, 0}
     
  15. ScottBrown

    ScottBrown TS Rookie

    thanks

    cpc2004, thanks for the quick debug and reply post. :)
     
  16. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Do you have any update of the problem? Your feedback will help us to resolve similar problem.
     
  17. Apollo74

    Apollo74 TS Rookie

    I have a similar problem:
    i can't start the laptop, neither in safe mode
    error message:
    STOP: c0000218 (error in file register)
    The register can't load the following part (file):
    \Systemroot\System32\Config\SOFTWARE
    or the logbook file, or the replacing file of the part.
    Is is damaged, not present, or not writable

    Beginning start physical memorydump.
    Dump Fysical memory is complete
    Contact your system administrator

    can somebody help me plz?
     
  18. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Hi J Genesh,

    Do you have any update of your problem? Your feedback will help us to resolve similar problem.
     
  19. william_at_mi6

    william_at_mi6 TS Rookie

    again blue screen

    I have a blue screen again this morning. And it restarts and error saying "Stuck Key". And I use the last known configuration and the machine went right.

    I put the dmp file in the attachment. please check!!!!
     

    Attached Files:

  20. cpc2004

    cpc2004 TS Rookie Posts: 2,044

  21. benz370

    benz370 TS Rookie

    Hi, I have also been recently started recieving this problem and would also like a solution to stop it. I would be glad to upload any information you may require for you to help me. Thank you in advance.
     
  22. saurabhsri

    saurabhsri TS Rookie

    HElp me people please

    Hi people, you guys gotta help me,

    I am getting the message when i boot " starting dump of physical memory" The worst thing is , this is a one week old machine that i have bought. it is an hp laptop , 80 gb/1024ram . i have ano idea why this is happening. though i can boot it in safe mode but it doesnt boot normally, even i cant install xp again. The exact message in the event log is

    " THe computer has rebooted from a bugcheck. bugcheck was 0x0000007f(0x0000000d,0x00000000,0x00000000,0x00000000)" please tell me what to do.
     
  23. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    Bugcheck code 7F with nt status code x'0d' is hardware error. According to my record, 50% is faulty RAM, 25% is faulty M/B, 25% is faulty CPU.
     
  24. saurabhsri

    saurabhsri TS Rookie

    thanks CPC

    Hi CPC, thanks for the prompt reply. but while I was waiting for it, I just started fiddling with the comp. As the comp is new , I had not installed many new softwares on it. So i just started uninstalling each one and checking. I had norton which i removed, then zone alarm as well. The thing seems to be working now after removing zone alarm, I have put sygate instead, and for the past 1 hour it hasn't rebooted. I don't know whether this is related or not but I was so desperate that i tried everything. I will monitor it for a few more hours or maybe till tomorrow and see if Zone alarm was the reason. What do u think about it. Anyway thanks for the response, I will check again and post you on what happens.
    thanks for your help, will post again tomorrow
     
  25. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    When Windows crashes with blue screen, it writes a system event 1001 and a minidump to the folder \windows\minidump. Check system event 1001 and it has the content of the blue screen

    Event ID: 1001
    Source: Save Dump
    Description:
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......


    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001. Copy the content and paste it back here

    Zip 5 to 6 minidumps and attach the zip files here. I will study the dump and find out the culprit.
     
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