TechSpot

Picked up a virus off MSN

By BMummy
Jan 5, 2009
  1. hi everyone im only new here, but need sum help please!!
    ive got no idea really when it comes to computers so sorry if im a bit slow!! lol
    ive recently picked up a virus off msn, i stupidly clicked on a link, nd now its sending it to everyone on my list.very frustrating!
    ive done avg full computer scans, and 7 trojan horses have come up but its not alowing me to delete them or remove to virus vault.
    i went into msconfig and unticked msn from the list, and it seems to have disappeared, but msgs r still being sent to friends!
    i have no idea what to do, ive been googling all arvo with no success!
    heres one of the virsus'es that comes up

    "D:\USER-PC\Backup Set 2008-06-10 160932\Backup Files 2008-06-10 160932\Backup files 11.zip:\C\Users\User\AppData\Local\VirtualStore\Program Files\NetProject\ot.ico";"Trojan horse Generic_c.ABVQ";"Infected"

    thanks heaps
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. BMummy

    BMummy TS Rookie Topic Starter

    wil do!!!
    thanks heaps!

    quick q
    with step no 3 it says to turn off real tine in spyware
    i have avg anti virus, is this the same thing? sorry im really hopeless!
    otherwise im not sure where im looking or what to turn off
    dont want to skip a step thats al
    thankyou
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  5. BMummy

    BMummy TS Rookie Topic Starter

    thankyou! ive done as u said, the avira is downloading now
    should ido a scan with avira and keep the results? or just go to the next step and scan with malwarebytes?
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Keep Avira active (you know just as default, sitting near the clock)
    Then run a full Malwarebytes scan ( ==> Updated)

    You'll be amazed of how well they work together ;)
    When Avira finds any issues it'll popup with, what to do. Make quarantine the default action (for all found issues) it'll then just beep when finding and removing Viruses, (in the background ;) )
     
  7. BMummy

    BMummy TS Rookie Topic Starter

    hope this has worked!!

    well i did my scan just adding it now(hope it works) hehe

    super anti spy ware scan

    can someone please have a look and see how ive gone? hehe
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Your version:
    Current version:
    Er hmm! (I'm not even going to say it)

    Doh! Update Malwarebytes, and run it again. !
     
  9. BMummy

    BMummy TS Rookie Topic Starter

    ok im running manwarebytes updated again!
    what did i do wrong last time?told u im computer illiterate! haha
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You didn't update it (as mentioned above)
    Make sure that you update it first
     
  11. BMummy

    BMummy TS Rookie Topic Starter

    oh ok sorry!!
    have updated this time, and its scaning away!
    thankyou


    hope ive done it right this time!

    sorry about realease notes, added it by accident!

    howd i go this time? lol
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Thanks for the "bump" (new reply) I must have missed your last reply before that

    Due to the extreme amount of Malwares found and removed
    Start up Malwarebytes again; Update it; then run a full scan (remove all found Malwares)
    You need to run this multiple times, until all hidden Malwares are uncovered and removed
     
  13. BMummy

    BMummy TS Rookie Topic Starter

    kool thankyou!
    so i should just keep updating and scaning with malware until i have no things come up??
    y do i have so many?
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You have the hidden ones being found and removed ;)
    Yes keep going until clean
     
  15. BMummy

    BMummy TS Rookie Topic Starter

    sorry for all the questions!
    but all the ones in the vault, can i just delete and they will b gone?prob a reallly silly question, but dont wanna stuff it all up!!
    thanks heaps for ur help and advice, ur a gem!!
     
  16. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes you can (although I agree the words "delete" or "remove" in these vaults are not clear)
    Or just leave them there until you've finished cleaning
    If they're in the vault, there is no concern
     
  17. BMummy

    BMummy TS Rookie Topic Starter

    yay no mailcious items!! yay
    so what hapens now? am i all clean?
    mt friends r still geting msn msgs from me aparantely!
    soo frustrating
     
  18. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well done :grinthumb

    Please run CCleaner
    Then restart
    Then create a new HJT log and attach it to a new reply :)
     
  19. BMummy

    BMummy TS Rookie Topic Starter

    ok so i did the cc clean and re booted
    done a HJT log and here it is!!
    fingers crossed!
     
  20. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please run HijackThis and click Scan
    Place checks next to the following entries and fix them (confirming all\any Internet browsers are closed first)

    Then Download Combofix from here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe

    Restart to Safe Mode (pressing F8 before Windows starts, to see this option)
    Locate the downloaded Combofix program
    Double click on it to run

    This process may take up to 10 mins to complete
    Your Desktop and clock may reset during that time (completely normal)
    Wait until it's finished (oh you may need to agree to the scanning, things like that)
    Then save the log and attach it to a new reply :)
     
  21. BMummy

    BMummy TS Rookie Topic Starter

    ok ive done all that :)
    heres my log!!
     
  22. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well done, 2 more horrible malwares removed :grinthumb

    Clear & Reset System Restore's Cache

    Go to Start >> Run - type or copy/paste control sysdm.cpl,,4 and then press Enter
    * Tick on the checkbox - Turn off System Restore on all drives
    * Click Apply
    Turn it back 'On' by unticking the same checkbox & click Apply, and then OK

    Restart

    How's it all running now?
     
  23. BMummy

    BMummy TS Rookie Topic Starter

    done that too, thankyou!!
    my computer is gong heaps better, its a lot quicker!!
    and my mouse isnt doing its own random things anymore!! yay
    lets just hope msn isnt still sending msgs on my behalf!! lol

    also while im here, if the pc is fine now?
    what do u suggest i do to protect my pc from now on? ive had it for a yr and never had antivirus etc, hence all my probs!!! silly sillly me!
    what programs should i use, and how often should i scan to keep it going healthy?
    bump :)
     
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