HI,
Please can anyone help me with this issue i am dealing? tryed for the past 36 hours to get rid of this bug and it keeps coming back!
I have Norton Antivirus 2006 and it tells me that my pc is infested with Dialer.Generic , it scans the file and asks me if i wanna remove it , i click yes , tells me they removed it but whitin few mins the same pop up appears saying the same.
Also there is a Spyware Removal Wizard flashing and asking me to install Ultimate Defender ( checked and saw it might be a possible scam so i pas ) .
Anyways yesterday i noticed several things installed in my pc and without my knowledge ( safetybar , cool.exe and other stuffs like that , deleted most )
AVG Anti-Spyware also shows me a warning mesage that my pc is infested with Trojan.Dialer.qs and the same way like Norton says it removed but in few mins appears again.
Please tell me what should i do ?
I also tryed to enter Safe Mode but my laptop refused to do so ....when i press F8 nothing happens , it reboots normally .
Bytheway found cool.exe and tryed to delete it manually but i see that after reboot it keeps coming back as well...hum?
Please any help will be higly appreciate!
Thank u
Here is the hijackthis scan result :
Please can anyone help me with this issue i am dealing? tryed for the past 36 hours to get rid of this bug and it keeps coming back!
I have Norton Antivirus 2006 and it tells me that my pc is infested with Dialer.Generic , it scans the file and asks me if i wanna remove it , i click yes , tells me they removed it but whitin few mins the same pop up appears saying the same.
Also there is a Spyware Removal Wizard flashing and asking me to install Ultimate Defender ( checked and saw it might be a possible scam so i pas ) .
Anyways yesterday i noticed several things installed in my pc and without my knowledge ( safetybar , cool.exe and other stuffs like that , deleted most )
AVG Anti-Spyware also shows me a warning mesage that my pc is infested with Trojan.Dialer.qs and the same way like Norton says it removed but in few mins appears again.
Please tell me what should i do ?
I also tryed to enter Safe Mode but my laptop refused to do so ....when i press F8 nothing happens , it reboots normally .
Bytheway found cool.exe and tryed to delete it manually but i see that after reboot it keeps coming back as well...hum?
Please any help will be higly appreciate!
Thank u
Here is the hijackthis scan result :