Solved Please help. Mozilla, not working, IE missing, blocked broadband

[trutalley]

TFC log files

Getting user folders.

Stopping running processes.

Emptying Temp folders.


User: All Users
-> No Temporary Internet Files cache folder defined!

User: Default User
->Temp folder emptied: 0 bytes
-> No Temporary Internet Files cache folder defined!

User: Dell
->Temp folder emptied: 61614779 bytes
-> No Temporary Internet Files cache folder defined!
->FireFox cache emptied: 51153243 bytes
->Opera cache emptied: 12746669 bytes

User: LocalService
->Temp folder emptied: 0 bytes
-> No Temporary Internet Files cache folder defined!

User: NetworkService
->Temp folder emptied: 0 bytes
-> No Temporary Internet Files cache folder defined!

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 2402044 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 145442 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes

Emptying RecycleBin. Do not interrupt.

RecycleBin emptied: shell32.dll unable to determine bytes removed.
Process complete!

Total Files Cleaned = 122.00 mb

 

[trutalley]

Eset Scan log file

C:\Documents and Settings\Dell\My Documents\Downloads\AdvancedPCTweaker_Setup.exe a variant of Win32/Adware.AdvPCTweak application deleted - quarantined
C:\Documents and Settings\Dell\My Documents\Downloads\cnet2_ColorPic_zip.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\Documents and Settings\Dell\My Documents\Downloads\cnet2_funpix_maker_24mb_d_en_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\Documents and Settings\Dell\My Documents\Downloads\cnet2_WebDwarfV291L_msi.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\Documents and Settings\Dell\My Documents\Downloads\cnet2_wink20_zip.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\Documents and Settings\Dell\My Documents\Downloads\cnet2_WinRuler_zip.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP103\A0017329.rbf a variant of Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP103\A0017330.rbf a variant of Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP103\A0017345.rbf probably a variant of Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP104\A0018151.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP104\A0018152.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP104\A0018154.exe a variant of Win32/InstallBrain application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP104\A0018165.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP88\A0012479.exe a variant of Win32/Toolbar.Widgi application deleted - quarantined
C:\System Volume Information\_restore{8F303633-EE2D-4913-864B-C3FDBBFF8A1D}\RP89\A0014629.dll a variant of Win32/Adware.Toolbar.Dealio application cleaned by deleting - quarantined

 

[trutalley]

Reinstall Firefox

Broni,
Firefox removed, computer restarted, firefox new install. Still doing same thing.
It's a mystery. TX for everything, Trudy

 

[Broni]

Update Internet Explorer to version 8.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[Broni]

Give me more details about Firefox problem.

 

[trutalley]

No internet connection

Broni,
I'm back at the house and without the tmorocket I don't have internet connection. My car goes in for transmission work so I'll try to get on while there but I don't think they have internet for the public. I may not have access for awhile but will be back in touch as soon as I can.

Thanks again,
Trudy

 

[Broni]

Fair enough

 

[trutalley]

OTL log

Broni,
Below you will find the OTL log. All processes killed
========== OTL ==========
File rity] not found.
File ptytemp] not found.
File PTYFLASH] not found.
File ptyjava] not found.
File EARALLRESTOREPOINTS] not found.
File boot] not found.

OTL by OldTimer - Version 3.2.39.1 log created on 03242012_093842

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
Hope this says what you want it to say. Will proceed with cleanup other items have been done. Will make a contribution, but will have to be the first week in April.
Thankyou, thankyou, thankyou. Will be back in touch,
Trudy

 

[Broni]

Way to go!!

Good luck and stay safe

 

[trutalley]

more issues

Broni,
I'm so glad the virus is gone, but....I still can't use my tmobile broadband stick ( working fine on other computer). I can't download firefox, internet explorer, nor do I have access to the search console for windows. The recycle bin says the files are corrupted. A search for files and folders says a jscript.dll is missing. Do you have suggestions or am I in the wrong forum. Thanks again, Trudy

 

[Broni]

In this forum, we make sure, your computer is free of malware and your computer is clean
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

 

[trutalley]

New forum

Broni,
Thanks, will do! Trudy

 

[Broni]

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