Inactive Please help. some type of virus keeps redirecting me when Internet surfing

[Jay Pfoutz]

ESET Online Scan

Please run a free online scan with the ESET Online Scanner

• Tick the box next to YES, I accept the Terms of Use
• Click Start
• When asked, allow the ActiveX control to install
• Click Start
• Make sure that the options Remove found threats and the option Scan unwanted applications is checked
• Click Scan (This scan can take several hours, so please be patient)
• Once the scan is completed, you may close the window
• Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
• Copy and paste that log as a reply to this topic

 

[jondjames]

not sure if I did something wrong or not but this is all that appears in the .txt log from the eset scan

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK

 

[Jay Pfoutz]

That's okay.

Any more issues?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

• Slow computer
• Error messages
• Fake antivirus alerts or the icon in the system tray
• svchost.exe running at 100%
• System crashes or blue screen of death

 

[jondjames]

performance wise I think the computer is back to normal with a few minor exceptions, previously when restarting or turning the pc on it would boot much faster. and I keep getting an error message when trying to download updates from windows, doing a little resedrarch I think it has something to do with the BIT service. I dont see it running when running services.msc

 

[Jay Pfoutz]

Go to Start > type in CMD and right-click on Command Prompt in the results pane and hit Run as administrator...

Type the following in Command Prompt and hit enter:

sc create BITS binpath= "c:\windows\system32\svchost.exe -k netsvcs" start= delayed-auto

Once done, tell me how it's working.

 

[jondjames]

woot woot! that got the bits started and the updates installed successfully! computer seems to be running like a brand new one other than the extrememly slow boot process. it use to be very snappy

 

[jondjames]

maybe I spoke too soon now im having problems getting windows defender to run I keep getting a error message when I try to start it that says "application failed to initialize: 0x800106ba a problem caused this service to stop...."

 

[Jay Pfoutz]

Go into Command Prompt as before and enter the following, hitting the Enter button after each line:

sc stop WinDefend
sc start WinDefend
exit


Then, let me know if it will update.

 

[Jay Pfoutz]

Hello. Are you still with us?

Your thread has been marked as "Inactive" because of your lack of reply. Please let us know how your computer is running, or if you want to continue in this topic.

Thanks.