please help

By kimberley
Dec 11, 2006
  1. when we turn our computer on everytime it loads under each personal log in it fetches up numerous different updates, asking us to update/install certain programs such as: Sonic update manager, coral photo gallery, windows updates etc. it asks us to insert discs into cd rom but we don't have discs for these things, if we press on cancel it continuously keeps coming up with the same messages while we stay on the computer, we have even tryed uninstalling certain programs such sonic update manager but even after doing this it still comes up with the same messages!
    why is it doing this?
    what can we do to stop it?
  2. Rik

    Rik Banned Posts: 3,814

    Its almost undoubtedly spyware thats causing your problem!!

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT and AVG Antispyware logs as ATTACHMENTS in the security and the web forum, only after doing the above.
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