Hi,
I've got a problem with spyware/malware on my PC that i'm hoping someone can help me with. I tried for 6 hours last night to no avail, including following all the instructions in the 'Viruses/Spyware/Malware, preliminary removal instructions' thread.
I'm running Windows XP pro SP2, with windows firewall and norton anti virus.
I got some norton warnings (trojan pandex9, backdoor eterok?)a few days ago and ran a full check with the scanner, but they seem to be getting worse, even if i delete them. Spybot S&D finds smitfraud-c.tootbar888 and doesn't seem to be able to remove it, and Brave-Sentry showed up in the 'add/remove programs' list. But worst of all is (and maybe it's unrelated, but i doubt it) my pc keeps crashing with critical driver errors. This is getting worse and i can't even log on to the internet now. It also crashed when i tried to run the AVG rootkit thingy; it loaded fine, but as soon as i hit scan the pc crashed.
Please help someone as it's driving me crazy.
I've included the latest HJT log, and AVG Spyware scanner log and Combofix log. Hope this helps.
I'm not the most technical of people so please excuse my tech-ignorance.
Bill
I've got a problem with spyware/malware on my PC that i'm hoping someone can help me with. I tried for 6 hours last night to no avail, including following all the instructions in the 'Viruses/Spyware/Malware, preliminary removal instructions' thread.
I'm running Windows XP pro SP2, with windows firewall and norton anti virus.
I got some norton warnings (trojan pandex9, backdoor eterok?)a few days ago and ran a full check with the scanner, but they seem to be getting worse, even if i delete them. Spybot S&D finds smitfraud-c.tootbar888 and doesn't seem to be able to remove it, and Brave-Sentry showed up in the 'add/remove programs' list. But worst of all is (and maybe it's unrelated, but i doubt it) my pc keeps crashing with critical driver errors. This is getting worse and i can't even log on to the internet now. It also crashed when i tried to run the AVG rootkit thingy; it loaded fine, but as soon as i hit scan the pc crashed.
Please help someone as it's driving me crazy.
I've included the latest HJT log, and AVG Spyware scanner log and Combofix log. Hope this helps.
I'm not the most technical of people so please excuse my tech-ignorance.
Bill