hey there, firstly, i'd like to say that creative labs fooled me into buying one of their products that they dont support. the creative labs muvo vidz. its actually a (korean) sorell sf3500. the sorell website used to have the transcoder for it on their site for anyone to download but now you cant get it unless you live in korea and lol i even tried finding someone there to get it for me. i tried 4 different different types of encoders i searched websites and forums for hours this problem is a tough one but quite simply....... I NEED SOMEONE WHO BOUGHT A MUVO VIDZ TO SEND ME THE TRANSCODER SOFTWARE PLEASE!! thanks, chad.