Solved Possible Malware/Adware etc infection?

[Broni]

It must be "Fix" button.
Delete your FRST64 file, download fresh one and try again.

 

[Florian]

Sorry, my mistake. FRST64 seemed to have detected that I am located in Germany and therefore gave me a rather rough German translation of the buttons. But here is the file:
Entferungsergebnis von Farbar Recovery Scan Tool (x64) Version:05-03-2016 01
durchgeführt von Florian Robert (2016-03-28 16:25:58) Run:1
Gestartet von C:\Users\Florian Robert\Desktop
Geladene Profile: Florian Robert (Verfügbare Profile: Florian Robert)
Start-Modus: Normal
==============================================

fixlist Inhalt:
*****************
Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X]
HKU\S-1-5-21-499248853-3292403601-2203723613-1001\...\MountPoints2: {6f730b64-3e72-11e4-826a-083e8eee820c} - "D:\LGAutoRun.exe"
HKU\S-1-5-21-499248853-3292403601-2203723613-1001\...\MountPoints2: {b5775b79-2f9b-11e4-825e-c4544477a64a} - "D:\EasySuite.exe"
HKU\S-1-5-21-499248853-3292403601-2203723613-1001\...\MountPoints2: {b5775bc4-2f9b-11e4-825e-c4544477a64a} - "E:\EasySuite.exe"
CHR HKLM\SOFTWARE\Policies\Google: Beschränkung <======= ACHTUNG
SearchScopes: HKLM-x32 -> DefaultScope {BB82DE59-BC4C-4172-9AC4-73315F71CFFE} URL =
BHO: Kein Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> Keine Datei
BHO-x32: Kein Name -> {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -> Keine Datei
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - Keine Datei
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - Keine Datei
FF HKLM-x32\...\Firefox\Extensions: [{4ED1F68A-5463-4931-9384-8FFF5ED91D92}] - C:\Program Files (x86)\McAfee\SiteAdvisor => nicht gefunden
CHR HKLM\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx <nicht gefunden>
CHR HKLM-x32\...\Chrome\Extension: [fheoggkfdfchfphceeifdbepaooicaho] - C:\Program Files (x86)\McAfee\SiteAdvisor\McChPlg.crx <nicht gefunden>
U4 AvastVBoxSvc; "C:\Program Files\AVAST Software\Avast\ng\vbox\AvastVBoxSVC.exe" [X]
U4 VBoxAswDrv; \??\C:\Program Files\AVAST Software\Avast\ng\vbox\VBoxAswDrv.sys [X]
2014-06-20 09:30 - 2014-06-20 09:30 - 0005293 _____ () C:\Users\Florian Robert\AppData\Roaming\Margin.ini
2014-11-18 12:23 - 2014-12-10 13:45 - 0007168 _____ () C:\Users\Florian Robert\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2015-02-09 05:57 - 2015-02-09 05:57 - 0001610 _____ () C:\Users\Florian Robert\AppData\Local\recently-used.xbel
2015-08-14 03:04 - 2015-08-14 03:04 - 0007605 _____ () C:\Users\Florian Robert\AppData\Local\Resmon.ResmonCfg
2014-05-29 15:11 - 2014-05-29 15:11 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
C:\Users\Florian Robert\AppData\Local\Temp\dllnt_dump.dll
C:\Users\Florian Robert\AppData\Local\Temp\sqlite3.dll

*****************

"HKLM\Software\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SDWinLogon" => Schlüssel erfolgreich entfernt
"HKU\S-1-5-21-499248853-3292403601-2203723613-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{6f730b64-3e72-11e4-826a-083e8eee820c}" => Schlüssel erfolgreich entfernt
HKCR\CLSID\{6f730b64-3e72-11e4-826a-083e8eee820c} => Schlüssel nicht gefunden.
"HKU\S-1-5-21-499248853-3292403601-2203723613-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{b5775b79-2f9b-11e4-825e-c4544477a64a}" => Schlüssel erfolgreich entfernt
HKCR\CLSID\{b5775b79-2f9b-11e4-825e-c4544477a64a} => Schlüssel nicht gefunden.
"HKU\S-1-5-21-499248853-3292403601-2203723613-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{b5775bc4-2f9b-11e4-825e-c4544477a64a}" => Schlüssel erfolgreich entfernt
HKCR\CLSID\{b5775bc4-2f9b-11e4-825e-c4544477a64a} => Schlüssel nicht gefunden.
"HKLM\SOFTWARE\Policies\Google" => Schlüssel erfolgreich entfernt
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Wert erfolgreich wiederhergestellt
"HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}" => Schlüssel erfolgreich entfernt
HKCR\CLSID\{B164E929-A1B6-4A06-B104-2CD0E90A88FF} => Schlüssel nicht gefunden.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B164E929-A1B6-4A06-B104-2CD0E90A88FF}" => Schlüssel erfolgreich entfernt
HKCR\Wow6432Node\CLSID\{B164E929-A1B6-4A06-B104-2CD0E90A88FF} => Schlüssel nicht gefunden.
"HKCR\PROTOCOLS\Handler\dssrequest" => Schlüssel erfolgreich entfernt
HKCR\CLSID\{5513F07E-936B-4E52-9B00-067394E91CC5} => Schlüssel nicht gefunden.
"HKCR\PROTOCOLS\Handler\sacore" => Schlüssel erfolgreich entfernt
HKCR\CLSID\{5513F07E-936B-4E52-9B00-067394E91CC5} => Schlüssel nicht gefunden.
HKLM\Software\Wow6432Node\Mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92} => Wert erfolgreich entfernt
"HKLM\SOFTWARE\Google\Chrome\Extensions\fheoggkfdfchfphceeifdbepaooicaho" => Schlüssel erfolgreich entfernt
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\fheoggkfdfchfphceeifdbepaooicaho" => Schlüssel erfolgreich entfernt
AvastVBoxSvc => Dienst konnte nicht entfernt werden
VBoxAswDrv => Dienst konnte nicht entfernt werden
C:\Users\Florian Robert\AppData\Roaming\Margin.ini => erfolgreich verschoben
C:\Users\Florian Robert\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini => erfolgreich verschoben
C:\Users\Florian Robert\AppData\Local\recently-used.xbel => erfolgreich verschoben
C:\Users\Florian Robert\AppData\Local\Resmon.ResmonCfg => erfolgreich verschoben
Konnte nicht verschoben werden "C:\ProgramData\DP45977C.lfl" => ist geplant bei Neustart verschoben zu werden.
C:\Users\Florian Robert\AppData\Local\Temp\dllnt_dump.dll => erfolgreich verschoben
C:\Users\Florian Robert\AppData\Local\Temp\sqlite3.dll => erfolgreich verschoben

Ergebnis der geplanten Datei-Verschiebungen (Start-Modus: Normal) (Datum&Uhrzeit: 2016-03-28 16:27:50)

C:\ProgramData\DP45977C.lfl => ist erfolgreich verschoben

==== Ende von Fixlog 16:27:50 ====

Is my notebook
better?
OK?
What can I do -apart from the recommendations on this site- to prevent this from happening again? Is AVAST -which I am using- "good enough"?
Any suggestion is appreciated!

 

[Broni]

You have to tell me how your computer is doing.
There is no perfect security program. Avast is just fine.
I'll post some general hints at the end of this topic.

Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
Make sure the following options are checked:

• Internet Services
• Windows Firewall
• System Restore
• Security Center
• Windows Update
• Windows Defender
• Other Services

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Download Sophos Free Virus Removal Tool and save it to your desktop.

• Double click the icon and select Run
• Click Next
• Select I accept the terms in this license agreement, then click Next twice
• Click Install
• Click Finish to launch the program
• Once the virus database has been updated click Start Scanning
• If any threats are found click Details, then View log file... (bottom left hand corner)
• Copy and paste the results in your reply
• Close the Notepad document, close the Threat Details screen, then click Start cleanup
• Click Exit to close the program

 

[Florian]

Thanks a lot! I will download your recommended programs and let them run.

As far as my notebook is concerned: Since the last FRST64 run it seems to me that programs such as Mozilla and EXCEL are opening faster. The boot process was also faster.

 

[Florian]

Here is the Security Check report:

Results of screen317's Security Check version 1.014 --- 12/23/15
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Defender
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
Spybot - Search & Destroy
Adobe Flash Player 21.0.0.182
Adobe Reader XI
Mozilla Firefox (45.0.1)
````````Process Check: objlist.exe by Laurent````````
Spybot Teatimer.exe is disabled!
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastui.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
I will continue with FSS.exe

 

[Florian]

Here is the FSS report:
Farbar Service Scanner Version: 27-01-2016
Ran by Florian Robert (administrator) on 28-03-2016 at 17:16:44
Running from "C:\Users\Florian Robert\Desktop"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Action Center:
============


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****
I will continue with TempFileCleaner

 

[Florian]

TempFileCleaner did its job and cleaned 131 MB. It did not ask for a reboot. No report.
I will continue with Sophos.

 

[Florian]

Sophos: "Your Computer is clean"

 

[Broni]

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[Florian]

Ok. Just saw your comment. Will download Delfix.exe and proceed as recommended. Will let you know once I am done with the above steps.
Best, Florian

 

[Florian]

DelFix removed everything -even itself- except the Sophos tool. I left it or should I manually delete it?

 

[Florian]

Dear Broni,
after performing all your suggestions above, my Notebook is booting normally, programs are opening without delay and the CPU and memory are not constantly at 99% I.e. the system is working much faster; as it should.

This was my first infection since January 2007 (!), so I consider myself lucky that it took so long. Back then, I had no help and in the end I had my OS as well as a lot of my data destroyed.

You have helped my in a very professional way. Thanks again!
I have bookmarked your website and hope that the beautiful view is the view from your home!
All the Best,
Florian

 

[Broni]

You can delete Sophos manually.

Good luck and stay safe