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Possible TROJAN on my laptop

By Scott Kornegay
Jan 30, 2015
  1. I think I have a TROJAN on my laptop somewhere. I'm new to this and not entirely sure I know what I'm doing. Was wondering if ya'll could help me find and remove any possible virus/malware/spyware. My laptop is a issued one from Everest University online. Its a hp probook 4440s with windows 7. that's really all I know about it. not even sure on the year it is.
     
  2. Broni

    Broni Malware Annihilator Posts: 52,890   +344

    Welcome aboard [​IMG]

    Please, complete all steps listed here: http://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
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