Solved Possible virus remnants?
- Thread starter Jess_123
- Start date
Broni
Posts: 56,041 +516
Download attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Run FRST(FRST64) and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
Run FRST(FRST64) and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
Jess_123
Posts: 175 +0
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 18-02-2015 01
Ran by Jess at 2015-02-22 02:14:43 Run:1
Running from C:\Users\Jess\Desktop
Loaded Profiles: Jess (Available profiles: Jess)
Boot Mode: Normal
==============================================
Content of fixlist:
*****************
Task: {C4E4262D-D82D-4635-8F6E-9497CAA6A59E} - \Tempo Runner coz64host No Task File <==== ATTENTION
AlternateDataStreams: C:\Users\Jess\OneDrive:ms-properties
HKU\S-1-5-21-3640888093-4081718688-4149402660-1001\...\MountPoints2: {4987a84d-987e-11e4-8268-382c4a7d9f02} - "E:\LaunchU3.exe" -a
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
2014-12-30 21:13 - 2014-12-30 21:13 - 0000021 _____ () C:\Users\Jess\AppData\Roaming\my_intel.sys
2014-12-26 16:06 - 2015-02-21 00:20 - 0000093 _____ () C:\Users\Jess\AppData\Roaming\sp_data.sys
2014-10-19 19:29 - 2014-10-19 19:29 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2014-04-23 04:06 - 2012-09-07 06:40 - 0000256 _____ () C:\ProgramData\SetStretch.cmd
2014-04-23 04:06 - 2009-07-22 05:04 - 0024576 _____ () C:\ProgramData\SetStretch.exe
2014-04-23 04:06 - 2012-09-07 06:37 - 0000103 _____ () C:\ProgramData\SetStretch.VBS
C:\ProgramData\SetStretch.exe
C:\ProgramData\SetStretch.VBS
C:\Users\Jess\AppData\Local\Temp\cbdcabfceee.exe
C:\Users\Jess\AppData\Local\Temp\dllnt_dump.dll
C:\Users\Jess\AppData\Local\Temp\FreemakeVideoConverterFull.exe
C:\Users\Jess\AppData\Local\Temp\optprosetup.exe
C:\Users\Jess\AppData\Local\Temp\Quarantine.exe
C:\Users\Jess\AppData\Local\Temp\Runner4.exe
C:\Users\Jess\AppData\Local\Temp\smarter.exe
C:\Users\Jess\AppData\Local\Temp\sqlite3.dll
*****************
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{C4E4262D-D82D-4635-8F6E-9497CAA6A59E}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C4E4262D-D82D-4635-8F6E-9497CAA6A59E}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Tempo Runner coz64host" => Key deleted successfully.
"C:\Users\Jess\OneDrive" => ":ms-properties" ADS not found.
"HKU\S-1-5-21-3640888093-4081718688-4149402660-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{4987a84d-987e-11e4-8268-382c4a7d9f02}" => Key deleted successfully.
HKCR\CLSID\{4987a84d-987e-11e4-8268-382c4a7d9f02} => Key not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
C:\Users\Jess\AppData\Roaming\my_intel.sys => Moved successfully.
C:\Users\Jess\AppData\Roaming\sp_data.sys => Moved successfully.
C:\ProgramData\DP45977C.lfl => Moved successfully.
C:\ProgramData\SetStretch.cmd => Moved successfully.
C:\ProgramData\SetStretch.exe => Moved successfully.
C:\ProgramData\SetStretch.VBS => Moved successfully.
"C:\ProgramData\SetStretch.exe" => File/Directory not found.
"C:\ProgramData\SetStretch.VBS" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\cbdcabfceee.exe" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\dllnt_dump.dll" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\FreemakeVideoConverterFull.exe" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\optprosetup.exe" => File/Directory not found.
C:\Users\Jess\AppData\Local\Temp\Quarantine.exe => Moved successfully.
"C:\Users\Jess\AppData\Local\Temp\Runner4.exe" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\smarter.exe" => File/Directory not found.
C:\Users\Jess\AppData\Local\Temp\sqlite3.dll => Moved successfully.
==== End of Fixlog 02:14:45 ====
Ran by Jess at 2015-02-22 02:14:43 Run:1
Running from C:\Users\Jess\Desktop
Loaded Profiles: Jess (Available profiles: Jess)
Boot Mode: Normal
==============================================
Content of fixlist:
*****************
Task: {C4E4262D-D82D-4635-8F6E-9497CAA6A59E} - \Tempo Runner coz64host No Task File <==== ATTENTION
AlternateDataStreams: C:\Users\Jess\OneDrive:ms-properties
HKU\S-1-5-21-3640888093-4081718688-4149402660-1001\...\MountPoints2: {4987a84d-987e-11e4-8268-382c4a7d9f02} - "E:\LaunchU3.exe" -a
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
2014-12-30 21:13 - 2014-12-30 21:13 - 0000021 _____ () C:\Users\Jess\AppData\Roaming\my_intel.sys
2014-12-26 16:06 - 2015-02-21 00:20 - 0000093 _____ () C:\Users\Jess\AppData\Roaming\sp_data.sys
2014-10-19 19:29 - 2014-10-19 19:29 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2014-04-23 04:06 - 2012-09-07 06:40 - 0000256 _____ () C:\ProgramData\SetStretch.cmd
2014-04-23 04:06 - 2009-07-22 05:04 - 0024576 _____ () C:\ProgramData\SetStretch.exe
2014-04-23 04:06 - 2012-09-07 06:37 - 0000103 _____ () C:\ProgramData\SetStretch.VBS
C:\ProgramData\SetStretch.exe
C:\ProgramData\SetStretch.VBS
C:\Users\Jess\AppData\Local\Temp\cbdcabfceee.exe
C:\Users\Jess\AppData\Local\Temp\dllnt_dump.dll
C:\Users\Jess\AppData\Local\Temp\FreemakeVideoConverterFull.exe
C:\Users\Jess\AppData\Local\Temp\optprosetup.exe
C:\Users\Jess\AppData\Local\Temp\Quarantine.exe
C:\Users\Jess\AppData\Local\Temp\Runner4.exe
C:\Users\Jess\AppData\Local\Temp\smarter.exe
C:\Users\Jess\AppData\Local\Temp\sqlite3.dll
*****************
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{C4E4262D-D82D-4635-8F6E-9497CAA6A59E}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{C4E4262D-D82D-4635-8F6E-9497CAA6A59E}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Tempo Runner coz64host" => Key deleted successfully.
"C:\Users\Jess\OneDrive" => ":ms-properties" ADS not found.
"HKU\S-1-5-21-3640888093-4081718688-4149402660-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{4987a84d-987e-11e4-8268-382c4a7d9f02}" => Key deleted successfully.
HKCR\CLSID\{4987a84d-987e-11e4-8268-382c4a7d9f02} => Key not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
C:\Users\Jess\AppData\Roaming\my_intel.sys => Moved successfully.
C:\Users\Jess\AppData\Roaming\sp_data.sys => Moved successfully.
C:\ProgramData\DP45977C.lfl => Moved successfully.
C:\ProgramData\SetStretch.cmd => Moved successfully.
C:\ProgramData\SetStretch.exe => Moved successfully.
C:\ProgramData\SetStretch.VBS => Moved successfully.
"C:\ProgramData\SetStretch.exe" => File/Directory not found.
"C:\ProgramData\SetStretch.VBS" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\cbdcabfceee.exe" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\dllnt_dump.dll" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\FreemakeVideoConverterFull.exe" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\optprosetup.exe" => File/Directory not found.
C:\Users\Jess\AppData\Local\Temp\Quarantine.exe => Moved successfully.
"C:\Users\Jess\AppData\Local\Temp\Runner4.exe" => File/Directory not found.
"C:\Users\Jess\AppData\Local\Temp\smarter.exe" => File/Directory not found.
C:\Users\Jess\AppData\Local\Temp\sqlite3.dll => Moved successfully.
==== End of Fixlog 02:14:45 ====
Broni
Posts: 56,041 +516
Last scans...
Download Security Check from here or here and save it to your Desktop.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Download Sophos Free Virus Removal Tool and save it to your desktop.
- Double-click SecurityCheck.exe
- Follow the onscreen instructions inside of the black box.
- A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run
- Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Other Services
- Press "Scan".
- It will create a log (FSS.txt) in the same directory the tool is run.
- Please copy and paste the log to your reply.
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
- Double click on TFC.exe to run the program.
- Click on Start button to begin cleaning process.
- TFC will close all running programs, and it may ask you to restart computer.
- Double click the icon and select Run
- Click Next
- Select I accept the terms in this license agreement, then click Next twice
- Click Install
- Click Finish to launch the program
- Once the virus database has been updated click Start Scanning
- If any threats are found click Details, then View log file... (bottom left hand corner)
- Copy and paste the results in your reply
- Close the Notepad document, close the Threat Details screen, then click Start cleanup
- Click Exit to close the program
Jess_123
Posts: 175 +0
Waiting on Sophos - here are the other two.
Results of screen317's Security Check version 0.99.96
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 8 Update 31
Java version 32-bit out of Date!
Java 64-bit 8 Update 31
Adobe Flash Player 16.0.0.305
Mozilla Firefox (35.0.1)
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast ng vbox\AvastVBoxSVC.exe
AVAST Software Avast ng ngservice.exe
AVAST Software Avast avastui.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
Farbar Service Scanner Version: 17-01-2015
Ran by Jess (administrator) on 22-02-2015 at 22:56:44
Running from "C:\Users\Jess\Desktop"
Microsoft Windows 8.1 with Bing (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Policy:
========================
Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
**** End of log ****
Results of screen317's Security Check version 0.99.96
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 8 Update 31
Java version 32-bit out of Date!
Java 64-bit 8 Update 31
Adobe Flash Player 16.0.0.305
Mozilla Firefox (35.0.1)
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast ng vbox\AvastVBoxSVC.exe
AVAST Software Avast ng ngservice.exe
AVAST Software Avast avastui.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````
Farbar Service Scanner Version: 17-01-2015
Ran by Jess (administrator) on 22-02-2015 at 22:56:44
Running from "C:\Users\Jess\Desktop"
Microsoft Windows 8.1 with Bing (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
Firewall Disabled Policy:
==================
System Restore:
============
System Restore Policy:
========================
Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
**** End of log ****
Jess_123
Posts: 175 +0
2015-02-23 04:03:37.271 Sophos Virus Removal Tool version 2.5.4
2015-02-23 04:03:37.271 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.
2015-02-23 04:03:37.271 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
2015-02-23 04:03:37.271 Windows version 6.2 SP 0.0 build 9200 SM=0x300 PT=0x1 WOW64
2015-02-23 04:03:37.271 Checking for updates...
2015-02-23 04:03:37.318 Update progress: proxy server not available
2015-02-23 04:03:52.662 Option all = no
2015-02-23 04:03:52.662 Option recurse = yes
2015-02-23 04:03:52.662 Option archive = no
2015-02-23 04:03:52.662 Option service = yes
2015-02-23 04:03:52.662 Option confirm = yes
2015-02-23 04:03:52.662 Option sxl = yes
2015-02-23 04:03:52.678 Option max-data-age = 35
2015-02-23 04:03:52.678 Option EnableSafeClean = yes
2015-02-23 04:03:53.490 Downloading updates...
2015-02-23 04:03:53.490 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-02-23 04:03:53.490 Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-02-23 04:03:53.490 Update progress: [I49502] Found supplement IDE512 LATEST
2015-02-23 04:03:53.490 Update progress: [I49502] Found supplement IDE513 LATEST
2015-02-23 04:03:53.490 Update progress: [I49502] Found supplement IDE514 LATEST
2015-02-23 04:03:53.490 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-02-23 04:03:53.490 Update progress: [I19463] Syncing product SAVIW32 51
2015-02-23 04:03:57.288 Update progress: [I19463] Syncing product IDE512 166
2015-02-23 04:03:58.725 Installing updates...
2015-02-23 04:04:03.553 Option vdl-logging = yes
2015-02-23 04:04:04.382 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-02-23 04:04:04.382 Machine ID: ba0e696752734e5e99c8ac22d6368736
2015-02-23 04:04:04.382 Component SVRTcli.exe version 2.5.4
2015-02-23 04:04:04.382 Component control.dll version 2.5.4
2015-02-23 04:04:04.382 Component SVRTservice.exe version 2.5.4
2015-02-23 04:04:04.382 Component engine\osdp.dll version 1.44.1.2183
2015-02-23 04:04:04.382 Component engine\veex.dll version 3.58.3.2183
2015-02-23 04:04:04.382 Component engine\savi.dll version 8.1.5.2183
2015-02-23 04:04:04.382 Component rkdisk.dll version 1.5.30.0
2015-02-23 04:04:04.382 Version info: Product version 2.5.4
2015-02-23 04:04:04.382 Version info: Detection engine 3.58.3
2015-02-23 04:04:04.382 Version info: Detection data 5.11
2015-02-23 04:04:04.382 Version info: Build date 2/3/2015
2015-02-23 04:04:04.382 Version info: Data files added 280
2015-02-23 04:04:04.382 Version info: Last successful update (not yet updated)
2015-02-23 04:04:04.382 Error level 1
2015-02-23 04:04:04.538 Update progress: [I19463] Syncing product IDE513 118
2015-02-23 04:04:04.538 Update progress: [I19463] Syncing product IDE514 1
2015-02-23 04:04:24.320 Update successful
2015-02-23 04:04:44.384 Option all = no
2015-02-23 04:04:44.384 Option recurse = yes
2015-02-23 04:04:44.384 Option archive = no
2015-02-23 04:04:44.384 Option service = yes
2015-02-23 04:04:44.384 Option confirm = yes
2015-02-23 04:04:44.384 Option sxl = yes
2015-02-23 04:04:44.399 Option max-data-age = 35
2015-02-23 04:04:44.399 Option EnableSafeClean = yes
2015-02-23 04:04:44.946 Option vdl-logging = yes
2015-02-23 04:04:44.962 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-02-23 04:04:44.962 Machine ID: ba0e696752734e5e99c8ac22d6368736
2015-02-23 04:04:44.962 Component SVRTcli.exe version 2.5.4
2015-02-23 04:04:44.962 Component control.dll version 2.5.4
2015-02-23 04:04:44.962 Component SVRTservice.exe version 2.5.4
2015-02-23 04:04:44.962 Component engine\osdp.dll version 1.44.1.2183
2015-02-23 04:04:44.962 Component engine\veex.dll version 3.58.3.2183
2015-02-23 04:04:44.962 Component engine\savi.dll version 8.1.5.2183
2015-02-23 04:04:44.977 Component rkdisk.dll version 1.5.30.0
2015-02-23 04:04:44.977 Version info: Product version 2.5.4
2015-02-23 04:04:44.977 Version info: Detection engine 3.58.3
2015-02-23 04:04:44.977 Version info: Detection data 5.11G
2015-02-23 04:04:44.977 Version info: Build date 2/3/2015
2015-02-23 04:04:44.977 Version info: Data files added 280
2015-02-23 04:04:44.977 Version info: Last successful update 2/22/2015 11:04:24 PM
2015-02-23 04:39:01.162 Could not open C:\hiberfil.sys
2015-02-23 04:39:01.274 Could not open C:\pagefile.sys
2015-02-23 04:51:49.030 Could not open C:\swapfile.sys
2015-02-23 04:51:49.889 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.905 Could not open C:\System Volume Information\{4987a5fd-987e-11e4-8268-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.905 Could not open C:\System Volume Information\{4987aa1a-987e-11e4-8268-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.920 Could not open C:\System Volume Information\{4987ba09-987e-11e4-8268-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.920 Could not open C:\System Volume Information\{67c30492-bacc-11e4-827d-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.920 Could not open C:\System Volume Information\{76828018-abb9-11e4-826e-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.936 Could not open C:\System Volume Information\{ae43966b-b35f-11e4-8275-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.936 Could not open C:\System Volume Information\{bb35b2a3-9fed-11e4-826b-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.936 Could not open C:\System Volume Information\{bb35c79e-9fed-11e4-826b-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.952 Could not open C:\System Volume Information\{ccf20b2f-b0a8-11e4-826e-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.952 Could not open C:\System Volume Information\{d06bb5e2-9c72-11e4-8269-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.967 Could not open C:\System Volume Information\{e6abb3ff-a663-11e4-826d-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:54:15.490 >>> Virus 'Mal/Generic-S' found in file C:\Users\Jess\Desktop\adwcleaner_4.111.exe
2015-02-23 04:54:15.490 >>> Virus 'Mal/Generic-S' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ConsentPromptBehaviorAdmin
2015-02-23 04:54:15.490 >>> Virus 'Mal/Generic-S' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ConsentPromptBehaviorAdmin
2015-02-23 05:01:04.713 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2015-02-23 05:01:04.713 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2015-02-23 05:01:12.354 Could not open C:\Windows\System32\config\BBI
2015-02-23 05:01:12.604 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2015-02-23 05:01:12.619 Could not open C:\Windows\System32\config\RegBack\SAM
2015-02-23 05:01:12.650 Could not open C:\Windows\System32\config\RegBack\SECURITY
2015-02-23 05:01:12.650 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2015-02-23 05:01:12.666 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2015-02-23 05:41:40.428 The following items will be cleaned up:
2015-02-23 05:41:40.428 Mal/Generic-S
2015-02-23 04:03:37.271 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.
2015-02-23 04:03:37.271 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.
2015-02-23 04:03:37.271 Windows version 6.2 SP 0.0 build 9200 SM=0x300 PT=0x1 WOW64
2015-02-23 04:03:37.271 Checking for updates...
2015-02-23 04:03:37.318 Update progress: proxy server not available
2015-02-23 04:03:52.662 Option all = no
2015-02-23 04:03:52.662 Option recurse = yes
2015-02-23 04:03:52.662 Option archive = no
2015-02-23 04:03:52.662 Option service = yes
2015-02-23 04:03:52.662 Option confirm = yes
2015-02-23 04:03:52.662 Option sxl = yes
2015-02-23 04:03:52.678 Option max-data-age = 35
2015-02-23 04:03:52.678 Option EnableSafeClean = yes
2015-02-23 04:03:53.490 Downloading updates...
2015-02-23 04:03:53.490 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
2015-02-23 04:03:53.490 Update progress: [I49502] Found supplement SAVIW32 LATEST
2015-02-23 04:03:53.490 Update progress: [I49502] Found supplement IDE512 LATEST
2015-02-23 04:03:53.490 Update progress: [I49502] Found supplement IDE513 LATEST
2015-02-23 04:03:53.490 Update progress: [I49502] Found supplement IDE514 LATEST
2015-02-23 04:03:53.490 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
2015-02-23 04:03:53.490 Update progress: [I19463] Syncing product SAVIW32 51
2015-02-23 04:03:57.288 Update progress: [I19463] Syncing product IDE512 166
2015-02-23 04:03:58.725 Installing updates...
2015-02-23 04:04:03.553 Option vdl-logging = yes
2015-02-23 04:04:04.382 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-02-23 04:04:04.382 Machine ID: ba0e696752734e5e99c8ac22d6368736
2015-02-23 04:04:04.382 Component SVRTcli.exe version 2.5.4
2015-02-23 04:04:04.382 Component control.dll version 2.5.4
2015-02-23 04:04:04.382 Component SVRTservice.exe version 2.5.4
2015-02-23 04:04:04.382 Component engine\osdp.dll version 1.44.1.2183
2015-02-23 04:04:04.382 Component engine\veex.dll version 3.58.3.2183
2015-02-23 04:04:04.382 Component engine\savi.dll version 8.1.5.2183
2015-02-23 04:04:04.382 Component rkdisk.dll version 1.5.30.0
2015-02-23 04:04:04.382 Version info: Product version 2.5.4
2015-02-23 04:04:04.382 Version info: Detection engine 3.58.3
2015-02-23 04:04:04.382 Version info: Detection data 5.11
2015-02-23 04:04:04.382 Version info: Build date 2/3/2015
2015-02-23 04:04:04.382 Version info: Data files added 280
2015-02-23 04:04:04.382 Version info: Last successful update (not yet updated)
2015-02-23 04:04:04.382 Error level 1
2015-02-23 04:04:04.538 Update progress: [I19463] Syncing product IDE513 118
2015-02-23 04:04:04.538 Update progress: [I19463] Syncing product IDE514 1
2015-02-23 04:04:24.320 Update successful
2015-02-23 04:04:44.384 Option all = no
2015-02-23 04:04:44.384 Option recurse = yes
2015-02-23 04:04:44.384 Option archive = no
2015-02-23 04:04:44.384 Option service = yes
2015-02-23 04:04:44.384 Option confirm = yes
2015-02-23 04:04:44.384 Option sxl = yes
2015-02-23 04:04:44.399 Option max-data-age = 35
2015-02-23 04:04:44.399 Option EnableSafeClean = yes
2015-02-23 04:04:44.946 Option vdl-logging = yes
2015-02-23 04:04:44.962 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
2015-02-23 04:04:44.962 Machine ID: ba0e696752734e5e99c8ac22d6368736
2015-02-23 04:04:44.962 Component SVRTcli.exe version 2.5.4
2015-02-23 04:04:44.962 Component control.dll version 2.5.4
2015-02-23 04:04:44.962 Component SVRTservice.exe version 2.5.4
2015-02-23 04:04:44.962 Component engine\osdp.dll version 1.44.1.2183
2015-02-23 04:04:44.962 Component engine\veex.dll version 3.58.3.2183
2015-02-23 04:04:44.962 Component engine\savi.dll version 8.1.5.2183
2015-02-23 04:04:44.977 Component rkdisk.dll version 1.5.30.0
2015-02-23 04:04:44.977 Version info: Product version 2.5.4
2015-02-23 04:04:44.977 Version info: Detection engine 3.58.3
2015-02-23 04:04:44.977 Version info: Detection data 5.11G
2015-02-23 04:04:44.977 Version info: Build date 2/3/2015
2015-02-23 04:04:44.977 Version info: Data files added 280
2015-02-23 04:04:44.977 Version info: Last successful update 2/22/2015 11:04:24 PM
2015-02-23 04:39:01.162 Could not open C:\hiberfil.sys
2015-02-23 04:39:01.274 Could not open C:\pagefile.sys
2015-02-23 04:51:49.030 Could not open C:\swapfile.sys
2015-02-23 04:51:49.889 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.905 Could not open C:\System Volume Information\{4987a5fd-987e-11e4-8268-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.905 Could not open C:\System Volume Information\{4987aa1a-987e-11e4-8268-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.920 Could not open C:\System Volume Information\{4987ba09-987e-11e4-8268-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.920 Could not open C:\System Volume Information\{67c30492-bacc-11e4-827d-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.920 Could not open C:\System Volume Information\{76828018-abb9-11e4-826e-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.936 Could not open C:\System Volume Information\{ae43966b-b35f-11e4-8275-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.936 Could not open C:\System Volume Information\{bb35b2a3-9fed-11e4-826b-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.936 Could not open C:\System Volume Information\{bb35c79e-9fed-11e4-826b-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.952 Could not open C:\System Volume Information\{ccf20b2f-b0a8-11e4-826e-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.952 Could not open C:\System Volume Information\{d06bb5e2-9c72-11e4-8269-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:51:49.967 Could not open C:\System Volume Information\{e6abb3ff-a663-11e4-826d-382c4a7d9f02}{3808876b-c176-4e48-b7ae-04046e6cc752}
2015-02-23 04:54:15.490 >>> Virus 'Mal/Generic-S' found in file C:\Users\Jess\Desktop\adwcleaner_4.111.exe
2015-02-23 04:54:15.490 >>> Virus 'Mal/Generic-S' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ConsentPromptBehaviorAdmin
2015-02-23 04:54:15.490 >>> Virus 'Mal/Generic-S' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ConsentPromptBehaviorAdmin
2015-02-23 05:01:04.713 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
2015-02-23 05:01:04.713 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
2015-02-23 05:01:12.354 Could not open C:\Windows\System32\config\BBI
2015-02-23 05:01:12.604 Could not open C:\Windows\System32\config\RegBack\DEFAULT
2015-02-23 05:01:12.619 Could not open C:\Windows\System32\config\RegBack\SAM
2015-02-23 05:01:12.650 Could not open C:\Windows\System32\config\RegBack\SECURITY
2015-02-23 05:01:12.650 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
2015-02-23 05:01:12.666 Could not open C:\Windows\System32\config\RegBack\SYSTEM
2015-02-23 05:41:40.428 The following items will be cleaned up:
2015-02-23 05:41:40.428 Mal/Generic-S
Broni
Posts: 56,041 +516
Grrr...those false positives...
Your computer is clean
1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download
DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.
Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
Once finished a logfile will be created. You don't have to attach it to your next reply.
2. Make sure Windows Updates are current.
3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642
12. Please, let me know, how your computer is doing.
Your computer is clean
1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download
Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
- Activate UAC (optional; some users prefer to keep it off)
- Remove disinfection tools
- Create registry backup
- Purge System Restore
- Reset system settings
Once finished a logfile will be created. You don't have to attach it to your next reply.
2. Make sure Windows Updates are current.
3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")
5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.
7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).
8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.
9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.
10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.
11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642
12. Please, let me know, how your computer is doing.
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