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Previous Problem not fixed

By Fang
Feb 19, 2008
  1. Ok so my problem was that my toshiba laptop was not booting up. It kept trying and giving me choices on how to boot up but always brought me back to that. Someone told me to use the restore Cd that came with the computer, but unfortunately the Cd was lost and my laptop is still not fixed. What can I do now?
     
  2. Matthew

    Matthew TechSpot Staff Posts: 5,268   +92

    Do you have any error messages at all?
     
  3. Fang

    Fang TS Rookie Topic Starter

    Only one but it flashes too fast for me too read. The screen is blue and the words are white, that's all I can tell you.
     
  4. Matthew

    Matthew TechSpot Staff Posts: 5,268   +92

    Can you boot the system using Safe Mode?
     
  5. Fang

    Fang TS Rookie Topic Starter

    i tried, it didn't work.
     
  6. Matthew

    Matthew TechSpot Staff Posts: 5,268   +92

    I'm not too sure how to disable automatic restarts (the reason the blue screen just flashes and the system reboots) outside of Windows. Maybe someone else will chime in with that information, but in the mean time either try using a boot disk or LiveCD (such as Knoppix) to retrieve your minidump files or connect the HDD to another PC as a slave. Post the minidump files here when you have them.
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Control Panel, System, Advanced, Start up and Recovery... Turn off automatic restart
     
  8. Matthew

    Matthew TechSpot Staff Posts: 5,268   +92

    Yep, except he can't boot into Windows.

     
  9. Fang

    Fang TS Rookie Topic Starter

    Ok, thanks guys, I'll try that and let you know what happens.
     
  10. Fang

    Fang TS Rookie Topic Starter

    i just have one more question, What's an HDD?
     
  11. Matthew

    Matthew TechSpot Staff Posts: 5,268   +92

    HDD is an acronym for Hard Disk Drive...
     
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