Previous Problem not fixed

[Fang]

Ok so my problem was that my toshiba laptop was not booting up. It kept trying and giving me choices on how to boot up but always brought me back to that. Someone told me to use the restore Cd that came with the computer, but unfortunately the Cd was lost and my laptop is still not fixed. What can I do now?

 

[Matthew DeCarlo]

Do you have any error messages at all?

 

[Fang]

Only one but it flashes too fast for me too read. The screen is blue and the words are white, that's all I can tell you.

 

[Matthew DeCarlo]

Can you boot the system using Safe Mode?

 

[Fang]

i tried, it didn't work.

 

[Matthew DeCarlo]

I'm not too sure how to disable automatic restarts (the reason the blue screen just flashes and the system reboots) outside of Windows. Maybe someone else will chime in with that information, but in the mean time either try using a boot disk or LiveCD (such as Knoppix) to retrieve your minidump files or connect the HDD to another PC as a slave. Post the minidump files here when you have them.

 

[Tmagic650]

Control Panel, System, Advanced, Start up and Recovery... Turn off automatic restart

 

[Matthew DeCarlo]

Yep, except he can't boot into Windows.

I'm not too sure how to disable automatic restarts (the reason the blue screen just flashes and the system reboots) outside of Windows.

 

[Fang]

Ok, thanks guys, I'll try that and let you know what happens.

 

[Fang]

i just have one more question, What's an HDD?

 

[Matthew DeCarlo]

HDD is an acronym for Hard Disk Drive...