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Pri Master hard disk: S.M.A.R.T Status BAD,Backup and Replace

By LilYumeStar
Mar 4, 2005
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  1. I know that there has been post about this situation before and i have looked over it but i have questions of my own and i'm not sure if my situation is that similar to the other threads.

    here's my situation:
    I was scanning for some viruses on my brother's computer when it started lagging really bad. I decided to restart the computer but it ended up freezing. I've tried the alt+ctrl+ del method but that didn't work either so i manually closed it. When i booted up the computer a screen appeared and said:

    Intel (r) Celeron (r) processor, 2.80 GHz
    504 MB system RAM
    Legacy keyboard....Detected
    Legacy mouse........Detected
    USB Legacy...........Enable

    Auto-detecting USB Mass Storage devices..
    00 USB mass storage devices found and configured

    Fixed Disk 0: PM-HDS722580VLAT20
    (Ultra DMA Mode ATA/1000

    ATAPI CD-ROM SM SAMSUNG DVD ROM SD-816B
    ATAPI CD-ROM SS-SAMSUNG CD-R/RW SW-248F

    Pri Master Hard disk: S.M.A.R.T Status BAD, Backup and Replace
    Press <f4> to Resume

    when i press <f4> it went to a screen that said

    a disk read error occurred
    Press Ctrl + Alt + Del to restart

    When i press ctrl + alt + del it restarted and ended up going to the skreen above and it wont load the window os.

    I've heard that you can continue to use the computer if i disable the S.M.A.R.T function but how do you do that? Don't you need to go on dos or something? I'm so computer illerate. I need to backup my brother's files and send it back to the manufacturer or if there's an easier way to solve this problem. My brother and my father is definitely going to kill me. We just got this computer. Thank you very much and i'm sorry for being a nuisance if the answer is the same as the one in the other thread.
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    You should be able to disable the S.M.A.R.T function in your bios settings.

    You can usually get to these by pressing the delete or F2 key at bootup.

    It would seem that your HDD is getting ready to fail. This may not happen for a while, but nonetheless it is deffinitely a good time to backup all your important data.

    Please see the following article for more info.

    http://www.computerhope.com/issues/ch000184.htm

    Regards Howard :wave: :wave:
  3. LilYumeStar

    LilYumeStar TS Rookie Topic Starter

    Thank you very much but i have went to the bios and there are no option for me to turn it off. I'm not exactly sure where to go after going to the bios screen. I've tried searching online to see how but all i got was changing the hd from "auto" to "disable" , but the only option that the bios gave me was changing fron "auto" to "user". Thank you very much
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    What are your system specs?

    You can enter these in user profile at the top of any page, just click on edit profile.

    If you`re not sure of your system specs then you can download the Everest programme from Here it will give you lots of info about your system.

    Things we need to know. See HERE

    Regards Howard :grinthumb
  5. LilYumeStar

    LilYumeStar TS Rookie Topic Starter

    I can't open to the window os on mai brother's com so i can't test it out and i dont know everything on the computer. Here are the info that i know

    CPU make and model - Emachines T2885
    Processor - 2.80 GHz intel celeron processor
    Hard drive make model and capacity - ATAPI CD-ROM SM SAMSUNG DVD ROM SD-816B - 80gb i think it's this.
    Memory - 512 MB Ram
    OS- Windows xp Home edition
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    If you take the side panel off the case then you should be able to see the mobo model maybe inbetween the pci slots. It should be printed on the mobo somewhere.

    Regards Howard :grinthumb
  7. diamondskier360

    diamondskier360 TS Rookie

    hey. i have the same problem and i dont kno what caused it b/c my computer is maybe a little over a month old and i dont think my hdd would be going bad already. does ne one kno what causes this failure and how to fix it (i came home one day and we had the a/c off and it was 87 degrees in the room my comp is in and i kno thats not good for it but could that have cause this message b/c it started doing the lagging when i got home and it was hot so any help would be great. thanks
  8. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

    http://www.techspot.com/vb/showthread.php?p=338488#post338488
  9. N3051M

    N3051M TS Rookie Posts: 2,800

    can you get past POST?
    download a HDD diagnostic program from the manufacturer of your HDD and run that to see if it picks up any errors..
    does it make any unusual sounds (scratching etc)?

    Tedster, i know your anti-emachines campaign is for the better of the world :D, but why'd you reply to a post/user that's nearly a year old?
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