Problem accessing internet and task manager

By meddly
Feb 26, 2008
  1. My laptop is running xp home and the other day it crashed. My husband managed to get it running again using checkdisk and some other stuff I know nothing about, but since then I can only sort of access the internet. I have no problems accessing outlook express and it's still downloading new emails but when I open IE it automatically pops up that internet explorer has encountered a problem and needs to close. If I move the box out of the way and don't click on "send or don't send" I can still use the internet for about 5 minutes before IE shuts automatically. I've tried using firefox but don't even get a window open just the box firefox has encountered a problem and needs to close. Also, when I open Task Manager it flashes continuously and it is blank without even a cross to shut the box, I've tried double clicking inside it but nothing happens.

    Any help would be much appreciated.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Actually could be a number of issues
    HardDrive Faulty
    Memory Faulty
    Virus/Trojan Activity
    System Files Corrupt

    I think it's best that you first try to back up any/all user data to CD or Flash drive, and we'll go from there.

    My first thought is, does it work in Safe Mode?

    But I'll wait for the reply about backing up.
  3. meddly

    meddly TS Rookie Topic Starter

    Not exactly sure how but I've solved it myself, lol. did a clean install of IE but that didn't work, so downloaded the opera browser and that works without errors and so does everything else since I installed opera, very odd.
  4. jobeard

    jobeard TS Ambassador Posts: 9,311   +617

    go to the Tools->Options

    clear History and delete all cookies and objects

    get a command prompt (run -> cmd) and enter these commands
    ipconfig /flushdns
    net stop "DNS Client"
    net start "DNS Client" ​
    (use the Quotes)
  5. meddly

    meddly TS Rookie Topic Starter

    Everything seems to be resolved now but did as you suggested anyway as I couldn't get updates to run and the task manager is still on the blink, and now my updates work and i've got some of the task manager back as it's now got a cross in the corner so I can shut the stupid thing, lol.
  6. jobeard

    jobeard TS Ambassador Posts: 9,311   +617

    GREAT! :)

    the clue was that Opera would run and IE/FF would not.
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