Hi all, for some unknown reason my DVD drive and my front 2 USB ports no longer work. I checked the connections and they look fine to me. I have restored my computer to factory settings but that has not solved the issue. My computer is a packard bell and I have a tool called snapsy and it says some components have been removed or changed. My DVD drive is among them and it says the following: HardwareID=IDE\CdRom_NEC_DVD_RW_ND-350A________________2.01___ Driver Version=5.1.2535.0 DriverDate=7-1-2001 DriverDesc=CD-ROM Drive ProviderName=Microsoft MAtchingDeviceID=gencdrom Any help with this issue would be very much appreciated.