I have the same problem as a lot of other people. I am using a Macbook with Windows installed on it through VMware Fusion. I have played sims before on this computer so I don't understand why it isn't working. It has only been since I had to install 9.0c that it stopped working, so I think my graphics card may not be compatible with this version or something. If anyone knows any ideas of how I can play my sims, I'd really appreciate it! I'm not very computer savvy so I may not know how to answer some of your questions, but I will do my best. I have an Intel GMA 950 graphics card So I do not think my card is supported. I went to EA's support site and when I tried to make sure all 3 features were enabled, the second and third features were labeled as 'Not Available' and I could not make them enabled. I am really desperate to play my sims, I have been waiting ages, I'd love any advice. Since my sims were working fine before, is there any way to play on older directx versions, this 9.0c one seems to be causing excessive amounts of problems.