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Problem with trojans

By sorshha
Jun 25, 2006
  1. hello, ive followed all the instructions in the stickied posts, and im still having some trouble. ive copied my hijack this log and it is in this post. i originally got the trojan when a friend of mine clicked on one of those AIM messages that sends out trojans. ive run all the utilities, and have led to this.

    please help, thank you
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Download the Pocket kill box programme from HERE.

    Extract it, but don`t run it yet.

    Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    ipwins

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ipwins.exe
    mptft.exe
    mwintqez.exe
    dwdsregt.exe
    relocater.exe


    Close task manager.

    Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {5B508E99-CC48-46AB-A660-AC603C15A571} - C:\Program Files\Windows Media Player\nigy.dll (file missing)

    O4 - HKLM\..\Run: [ftexc] C:\WINDOWS\system32\mptft.exe

    O4 - HKLM\..\Run: [IpWins] C:\Program Files\ipwins\ipwins.exe

    O4 - Startup: Zeno.lnk = C:\WINDOWS\system32\mwintqez.exe

    O4 - Startup: Z_Start.lnk = C:\WINDOWS\system32\dwdsregt.exe

    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll (file missing)

    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll (file missing)

    O20 - Winlogon Notify: MS-DOS Emulation - C:\WINDOWS\system32\kydmlt48.dll (file missing)

    O20 - Winlogon Notify: Reliability - C:\WINDOWS\system32\cemcat.dll (file missing)

    O23 - Service: Remote Procedure Call (RPC) Relocator (RpcRelocator) - Unknown owner - C:\WINDOWS\relocater.exe (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\ipwins

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field, select delete on reboot option and press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no, until you have finished inputting the files you want to delete. After you have entered the last filepath and clicked the delete button, when prompted to reboot, select yes and hopefully your files will now be deleted.

    These are the filepaths you need to enter.

    C:\WINDOWS\relocater.exe
    C:\WINDOWS\system32\dwdsregt.exe
    C:\WINDOWS\system32\mwintqez.exe
    C:\WINDOWS\system32\mptft.exe

    Once your system has rebooted, turn system restore back on and post a fresh HJT log as an attachment. See HERE.

    Regards Howard :wave: :wave:
     
  3. sorshha

    sorshha TS Rookie Topic Starter

    okay, followed your instructions, here is the updated HJT log
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.


    Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    Viewpoint
    Viewpoint Manager

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ViewMgr.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    O23 - Service: Remote Procedure Call (RPC) Relocator (RpcRelocator) - Unknown owner - C:\WINDOWS\relocater.exe (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\Viewpoint

    Reboot into normal mode and turn system restore back on.


    Regards Howard :)
     
  5. sorshha

    sorshha TS Rookie Topic Starter

    sorry it took so long, heres the latest HJT logfile
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    (RPC) Relocator Only disable the RPC relocator and not RPC locator which is legit.

    Close the services window.


    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    relocater.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O23 - Service: Remote Procedure Call (RPC) Relocator (RpcRelocator) - Unknown owner - C:\WINDOWS\relocater.exe (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\WINDOWS\relocater.exe

    Reboot into normal mode and turn system restore back on.

    Post a fresh HJT log and let me know how your system is running.


    Regards Howard :)

    This thread is for the use of sorshha only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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