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Problem with windows firewall

By crash12928
Mar 3, 2009
  1. K...my friends firewall isn't working and i cant figure it out. He has had alot of issues with it in the past but is now running smother than it had before, however he can not turn on the windows firewall (also his PC wont show up on networks). I myself have tried everything i can think of. He is logged on as the administrator and has no other firewall running to prevent the windows firewall from working. If you try to turn on the firewall it asks something about turning on something, when you click yes there is an error message. i know im not 100% specific but this is a last second post and im sure its happened before so you might know what im talking about. so i will be posting the error message and any other info you need as soon as i can. i have access to the laptop so i will be able to fix it for him. please help.

    Also the computer is running XP SP3.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well we will check out the basics first

    Start->Run-> Control Userpasswords
    Confirm that your account is a Computer administrator

    Start->Run-> services.msc
    Maximize the Services Window that opens
    Scroll down to Windows Firewall
    Double click on Windows Firewall
    Confirm it is set to Automatic
    Start it
    Close the Services Window

    Then go to Start->Run-> firewall.cpl
    Confirm Windows Firewall is on


    Edit: I decided to expand the help ;)

    If the above does not fix the fault

    Start->Run-> services.msc
    Maximize the Services Window that opens
    Scroll down each of the following Services
    Confirm all are in Automatic and started

    Event Log
    Remote Procedure Call (RPC)
    Windows Management Instrumentation


    Close the Services Window
    Then go to Start->Run-> firewall.cpl
    Confirm Windows Firewall is on


    Still not working?

    Start->Run-> CMD
    On the command line type:
    netsh Winsock reset
    And then press Enter
    Restart


    Still not working?

    Go here: http://windowsxp.mvps.org/repairwmi.htm
    And Rebuild the WMI Repository
    You may need your Windows Setup CD
    Restart


    That should fix it ;)
    If not, then you likely have malware
    UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

    :)
     
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