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Problems installing windows after installing new internal hard drive

By kylo45
Feb 25, 2008
  1. Alright, I am in quite a situation and have no idea how to solve this problem. I and every person I know has not been able to figure it out. If anyone can help it would be greatly appreciated.
    I recently was given a new computer that was fairly decent. It has worked perfectly for the last month or so. However, it only had a twenty gig IDE hard drive so I decided to swap it for something bigger. I plugged in the new one and put in a windows XP disk to load it on. It would load on the setup files and say it will reboot then continue setup. When it reboots, it won't boot from the newly created and formatted C:\ drive. Then, it will continue to boot from the CD drive again. I have even tried formatting and installing the original hard drive again. I have swapped out the RAM to make sure it wasn't causing any problems. I have also taken out other hardware, leaving the keyboard and the hard drive. So, I am pretty sure it's not a hardware problem.
    If anyone has any ideas on how to get this computer to work properly again and load windows, please let me know.

    -Kyle
     
  2. wanna be geek

    wanna be geek TS Rookie Posts: 96

    First off, is it a Dell???
    Second when you boot off the xp disk it will ask you if you want to install 3rd party drivers..... You need to install the correct ones for your hd..... Also check the jumper settings on the hd and make sure it is set as a master. Also, check to make sure that you are using the right cable for your drive... Some use differn't caqbles... It is one of those problems... If you have more questions, post back I will help.. I promise though it is one of the above mentioned.....
     
  3. kylo45

    kylo45 TS Rookie Topic Starter

    Yes....it is a Dell. Where can I get the third party drivers? And I did check the jumper settings. It didn't even recognize it until I set it as the master.
     
  4. kylo45

    kylo45 TS Rookie Topic Starter

    oh...and I checked the cable. It is the correct cable.
     
  5. wanna be geek

    wanna be geek TS Rookie Posts: 96

    HA! I knew it was a Dell! This is a common prob with them. Not to worry, I will help you... I need all the info from your hd. I will send you a link so as you can get the drivers for it. If possible, copy everything off the sticker on the drive... Mabye you can scan it?
     
  6. kylo45

    kylo45 TS Rookie Topic Starter

    Alright...thank you!
    I'll post that info
     
  7. kylo45

    kylo45 TS Rookie Topic Starter

    If you can't read or upload the scan let me know and I'll type all the info. that's on it
     

    Attached Files:

  8. wanna be geek

    wanna be geek TS Rookie Posts: 96

    can't see it, sorry... Is that a sata?
     
  9. kylo45

    kylo45 TS Rookie Topic Starter

    No. It's an IDE. Here's everthing from the sticker....


    Maxtor DiamondMax Plus 9
    120GB ATA/ 133 HDD

    E-H011-02-3880
    N256

    LBA: 240121728
    ER:
    +5V 670mA
    +12V 960 mA
    AAA
    Mfg. Date: 12NOV2002

    Code: YAR41VW0
    N,M,B,D
    SN: Y40EJQYE
    6Y120P0040611
    Made in Singapore ( ) C 81
     
  10. wanna be geek

    wanna be geek TS Rookie Posts: 96

    OK, I am having a problem locating the correct driver for that version. I have the info for it as I am a tech that does work on them all the time however it is on my laptop and my girl has it in the truck and is working... Dell has an issue where they set there systems up to where you cannot just install anything. I mean they have it set up to where you even try to swap a CD drive out or a PS and it will screw your sys up. I want you to get into your BIOS, and tell me what version you have. Also, I don't know how savy you are when it comes to settings in your bios but you might be able to fix it there. If it has a Bios version that is less than 2 years old you should be able to set it straight. My girl will be home in about 2 hours so I will be here for you. Glad to help.
     
  11. kylo45

    kylo45 TS Rookie Topic Starter

    alright.....It says Phoenix ROM BIOS PLUS Version 1.10 A02.

    I am not very savvy with BIOS...I am still fairly new at all this and am glad to learn. I do have to go for the night in about twenty minutes but will be back on tomorrow
     
     
  12. kylo45

    kylo45 TS Rookie Topic Starter

    Thanks again for your help. This really surprised me when it didn't work and I'm glad you know what's up with it
     
  13. wanna be geek

    wanna be geek TS Rookie Posts: 96

    Sorry we could not get it going for you toghnight... Never faer I will be here for you tommorow and will have that info for you. See you, and glad to help.
     
  14. N3051M

    N3051M TS Rookie Posts: 2,800

    IDE hdds do not need a driver to work. Its inbuilt to the system itself. Sata however, may need to depending on the motherboard's setup... you'res is IDE, so don't worry about it.

    So you're original problem is that you've installed a new HDD with no OS on it, and then you've attempted to install windows on the new hdd, but instead its booting back to the cd?

    I assume you've taken out the old 20GB hdd and just pluged your new one in etc..

    try this:
    - Turn on your PC, and enter into BIOS/SETUP (usually on the very first screen you see a button to press eg: F2, F11, DEL or similar..)
    - Go to the Boot section of the BIOS and you should be able to change the order of how it boots into your PC by moving it up or down the list. You'd want the HDD to be the first on the list..
    - exit out of that and make sure you've selected "save changes and exit" to get out of the BIOS. It will reboot your PC for you. You should be now booting from the HDD directly.

    You don't have to change anything else in BIOS, you can poke around if you wish, but its quite simple to navigate and understand, and inversely quite simple to screw something up. The boot section should be safe for you to mess around with, since you're only changing the order that it boots the devices to.
     
  15. kylo45

    kylo45 TS Rookie Topic Starter

    Yes I took out the old 20 gb hd. And I have changed the boot sequence to boot from the hd first and have also tried going into the boot menu and forcing it to boot from it. It won't work
     
  16. N3051M

    N3051M TS Rookie Posts: 2,800

    does it give you an error message like "OS not found" or something else?

    I'm afraid the term "It won't work" won't help you solve the problem since there is no more information available.. please try to expand on what you see etc.

    start from the beginning of the boot sequence. You turn on your PC, the screen flases through some POST test (ram ok, hdd/pnp devices ok etc, the ok beep) then what?

    In any case, you can download a DOS startup disk (or use a linux live cd) to confirm that the windows install had been performed properly and there is a C:/windows on the HDD...
     
  17. kylo45

    kylo45 TS Rookie Topic Starter

    When it boots up, it will have the screen that says Dell and has a loading bar. It will go past that and will just go to a black screen. Then, a couple minutes later, it will start booting from the CD and go back to the Windows Setup. When I go into the boot menu and tell it to boot from the C:\ drive then it will wait a minute or two then say "press F1 to retry boot. press F2 to load Setup". If I take the CD out and reboot, it will just stay on a black screen with a flashing white line.
     
  18. kylo45

    kylo45 TS Rookie Topic Starter

    There are no error messages or anything.....it just goes black. Where can I download a DOS startup disk?
     
  19. wanna be geek

    wanna be geek TS Rookie Posts: 96

    N3015M, No offense dude, But you do not know about Dell Systems.... You do need a driver for a hd if it is not OEM... (or you need to flash the BIOS) They rig the sys trust me... I am not going to go back and forth and argue with you about it.
     
  20. kylo45

    kylo45 TS Rookie Topic Starter

    I believe you. Otherwise it probably would have booted by now. Did you get the chance to find those drivers?
     
  21. kylo45

    kylo45 TS Rookie Topic Starter

    I searched Maxtor's website, searching for drivers for the hd and they don't supply any. Would using their program (MaxBlast) to install and format the drive, rather than using Windows to do it, work? Or would that just be a waste of time
     
  22. N3051M

    N3051M TS Rookie Posts: 2,800

    you're right.. i don't often deal with dell systems.. i was speaking out of generality..

    i know dell uses propriety systems, but this would've been taking things too far... Anycase, i'll leave this thread to you since you seem to know more about this, but i'll be around if you need me.. gimma a holler then..

    Kylo, you can try it (using maxblast). Theres nothing to loose if it doesn't work.. as per your question about the DOS disk, you can google one up, or rather just download Knoppix (bootable free linux distro) with NTFS support and burn on a CD to boot from.. probably easier to find your way around with knoppix than dos..
     
  23. wanna be geek

    wanna be geek TS Rookie Posts: 96

    Yes, I found them... I will post a link that will take you to the site as well as have the instructions that you need to follow... I am at an Internet cafe and as soon as I get home it will be done... Glad to help you get it going... Next time Don't mess with a Dell...... They got their stuff so rigged that if you had a motherboard with a 3.2 ghz
    Celoron cpu and you took another 3.2 ghz Celoron and swaped it, the system wouldn't boot. The processor as well as the hard drive has an ID # or a serial # that has to match a preconfigured OEM setup in the BIOS. As far as I know, Dell is the only one to do this... You can Google this info and verify what I am telling you.
     
  24. kylo45

    kylo45 TS Rookie Topic Starter

    Ok thanks. Yeah, I am pretty sure I won't get another Dell. Thanks for looking up the info. for me.
     
  25. wanna be geek

    wanna be geek TS Rookie Posts: 96

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