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QuickTime Freezing during installation

By djorgens
Feb 4, 2006
Topic Status:
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  1. I have been trying to install Quicktime 7 stand alone version and it keeps locking up the computer when the install gets to "updating environment strings". I have spent many hours on the phone with Apple Tech Support and they finally gave up and told me to try discussion forums.
    I am running windows XP Pro 2002 w/ SP2. The problem seems to be getting rid of all prior files and folders related to QuickTime and/or Itunes. I have used Windows Install Cleanup, CCleaner and tried the install in safe mode, where I get the error message #1607 "Unable to install InstallShield Scripting runtime". Any help would be greatly appreciated, thanks.
    Don
  2. djorgens

    djorgens TS Rookie Topic Starter

    Bump to beginning
  3. Peddant

    Peddant TS Rookie Posts: 1,644

    Have you tried searching the registry for things like "quick time" or "qt" ? Bump to beginning.
  4. djorgens

    djorgens TS Rookie Topic Starter

    Peddant,
    I have searched the registry at least ten times using Ccleaner, Windows Install Cleanup, and RegCleaner. My search parameters have been: QuickTime, Quick, Q, QT, Itunes, Apple and all of these using *xxxxx*.* My personal feeling after two weeks of trying is that the problem is with InstallShield. I have tried all the published fixes for InstallShield except to re_install XP, which I'm not ready to do just yet. Thanks for your feedback, I appreciate it.
    Don
  5. djorgens

    djorgens TS Rookie Topic Starter

    Bump to beginning
  6. Peddant

    Peddant TS Rookie Posts: 1,644

    You can bump all you like,nobody has a solution to your problem.It is a problem with no solution.It will remain unsolved for all eternity.:grinthumb
  7. djorgens

    djorgens TS Rookie Topic Starter

    Peddant,
    There is an answer, only I have'nt tried it yet...........A SLEDGE HAMMER!!!!!! :bounce:
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