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Radeon 2400 Pro Video card Problem !!!

By samdazz
Oct 22, 2007
  1. I just got a new DellOptiPlex 755 PC with a ATI Radeon HD 2400 Pro Video card. I installed the video driver from the CD that came with the system and also upgraded from Dell's website. Now, for some reason it always log errors in the System Event Log upon reboot with the Event ID: 43034 "Unknown EDID version". Sometimes the system crashes also with blue screen ati2dvag error. I don't play any 3d or other games on this computer, but I do use it for Visual Studio 2003 and other software development programs. Please HELP !!!

    Event Type: Error
    Event Source: ati2mtag
    Event Category: DAL
    Event ID: 43034
    Date: 10/19/2007
    Time: 20:35:45
    User: N/A
    Computer: Machine012
    Description:
    Unknown EDID version
    ****************
    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 10/22/2007
    Time: 9:38:21
    User: N/A
    Computer: Machine012
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000ea (0x8768d5d8, 0x88797220, 0xbacf7cbc, 0x00000001). A dump was saved in: C:\WINDOWS\Minidump\Mini102207-01.dmp.

    ***********************************

    Loading Dump File [C:\Documents and Settings\samdazz\Desktop\Mini102207-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is:
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 2) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
    Debug session time: Mon Oct 22 09:36:54.572 2007 (GMT-4)
    System Uptime: 2 days 8:28:46.195
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ........................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    .............
    *** ERROR: Module load completed but symbols could not be loaded for halmacpi.dll
    Unable to load image ati2cqag.dll, Win32 error 2
    *** WARNING: Unable to verify timestamp for ati2cqag.dll
    *** ERROR: Module load completed but symbols could not be loaded for ati2cqag.dll
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 100000EA, {8768d5d8, 88797220, bacf7cbc, 1}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *** WARNING: Unable to verify timestamp for ati2dvag.dll
    *** ERROR: Module load completed but symbols could not be loaded for ati2dvag.dll
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Unable to load image watchdog.sys, Win32 error 2
    *** WARNING: Unable to verify timestamp for watchdog.sys
    *** ERROR: Module load completed but symbols could not be loaded for watchdog.sys
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: watchdog!_DEFERRED_WATCHDOG ***
    *** ***
    *************************************************************************
    *************************************************************************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    *************************************************************************
    Probably caused by : ati2dvag.dll ( ati2dvag+57a1 )

    Followup: MachineOwner

    ***************

    THANKS
     
  2. Daveskater

    Daveskater Banned Posts: 1,687

    Hello, samdazz, and welcome to Techspot :wave:

    Please take a look at the following threads to make your experience here as enjoyable as possible :)

    Message for all newcomers

    SNGX1275's Guide to making a good post/thread

    The Techspot FAQ

    If you could take a minute to fill in some of your profile information that would be helpful to all members of the forum :)
    Knowing someone's location in the world can be extremely helpful, even if you just put a country.

    Also remember to post any problems or questions that you have in the appropriate forums

    With regards to your problem, try downloading the latest drivers from the ati website and see if that sorts it :)

    Also, please attach logs as attachments
     
  3. edisthegil

    edisthegil TS Rookie

    I have the exact problem any help would be good!
     
  4. edisthegil

    edisthegil TS Rookie

    Here is what it looks like. This driver for whatever reason relies on the .net 2.0 framework to install properly. I went to microsoft and installed "non-critical updates" then reapplied driver and no more event log errors. Time will tell.
     
  5. Daveskater

    Daveskater Banned Posts: 1,687

    Hello, edisthegil, and welcome to Techspot :wave:

    Please take a look at the following threads to make your experience here as enjoyable as possible :)

    Message for all newcomers

    SNGX1275's Guide to making a good post/thread

    The Techspot FAQ

    If you could take a minute to fill in some of your profile information that would be helpful to all members of the forum :)
    Knowing someone's location in the world can be extremely helpful, even if you just put a country.

    Also remember to post any problems or questions that you have in the appropriate forums

    Thanks for the info, we'll see if it woks for samdazz :)

    P.s. please use the edit post when there are no other replies in between, thanks.
     
  6. marc.brown

    marc.brown TS Rookie

    Does this sort of reply for help really help anyone?

    The newcomers info would be great in an email when you subscribe but when you're beating your head because of a driver error, how enlightening is it to read a request for more info. :)

    just a thought . . . . .

    marc
     
  7. Blind Dragon

    Blind Dragon TS Evangelist Posts: 3,908

    i was going to say try unistalling the ati drivers and reinstalling a fresh version. However one thing to note which is not on the ATI website is that if you graphics card is AGP then the new drivers don't support it so you should use catalyst 7.7 which is the most stable for AGP cards. The other thing is if you can't get the .net framework for whatever reason look up omega drivers
     
  8. Daveskater

    Daveskater Banned Posts: 1,687

    that's not a bad idea but we don't have that for some reason

    however if you visit the "introduce yourself" forum then there are 3 sticky threads in there, 2 of which i link new members to. the other one is mainly about the title, it says "Do not post your computer problems in this forum" (if memory serves ;)) but it seems that not many people notice it

    the techspot faq can be navigated to from any page via the "Help" link as well
     
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