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RAID 1 active but Intel Rapid Storage does not see it?

By BBB AAA
Jan 21, 2014
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  1. Hi,

    Have a new Dell XPS8700, 4th gen i7. The motherboard is Intel 8 Series C220 - Z87

    I have one 1TB Seagate drive which has Windows 8 on it, and two WD 2TB internal hard drives. I formatted both WDs, and selected RAID in BIOS. I selected the WD HDs to create a RAID 1 array with CTRL+I. Windows 8 didn't recognize them, so I went to disk management and created a simple volume. The volume was formatted (not quick format) and now it shows as Healthy Partition. I guess it is ready to use, because now Windows Explorer shows it as one HD, 2TB in size.

    My question is, Intel Rapid Storage keeps popping up the 'you may have an issue with your hardware' I go take a look at it, and the only drives that are shown are the original 1TB system drive and the DVD drive. No sign of the RAID 1 volume I hit refresh, but it does not show up. I go to System Report and all HDs show up. What do you think is happening? How can I have Rapid Storage show the RAID volume? I already updated Rapid Storage to the latest version. Thank you in advance.

    Below is what the System Report shows:

    System Report

    System Information
    OS name: Microsoft Windows 8.1
    OS version: 6.3.9600 9200
    System name: WINDOWS-U72I33N
    System manufacturer: Dell Inc.
    System model: XPS 8700
    Processor: GenuineIntel Intel64 Family 6 Model 60 Stepping 3 3.401 GHz
    BIOS: Dell Inc., A03

    Intel® Rapid Storage Technology enterprise Information
    Kit installed: 12.6.0.1033
    User interface version: 12.6.0.1033
    Language: English (United States)
    Driver version: 12.6.0.1033
    ISDI version: 12.6.0.1033

    Storage System Information
    Controller name: Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller
    Type: SATA
    Mode: AHCI
    Number of SATA ports: 4
    Number of volumes: 1
    Volume: Volume1
    Number of spares: 0
    Number of available disks: 1
    Rebuild on Hot Plug: Disabled
    Manufacturer: 32902
    Model number: 35842
    Product revision: 4
    Direct attached disk: Z1D7P9XK
    Direct attached disk: WD-WMAWP0438250
    Direct attached disk: WD-WMAWP0413532

    Disk on Controller 0, Port 0
    Status: Normal
    Type: SATA disk
    Location type: Internal
    Size: 932 GB
    System disk: Yes
    Disk data cache: Enabled
    Command queuing: NCQ
    SATA transfer rate: 6 Gb/s
    Model: ST1000DM003-1CH162
    Serial number: Z1D7P9XK
    SCSI device ID: 0
    Firmware: CC47
    Physical sector size: 4096 Bytes
    Logical sector size: 512 Bytes

    Disk on Controller 0, Port 2
    Status: Normal
    Type: SATA disk
    Location type: Internal
    Size: 1,863 GB
    System disk: No
    Disk data cache: Disabled
    Command queuing: NCQ
    SATA transfer rate: 6 Gb/s
    Model: WDC WD2002FAEX-007BA0
    Serial number: WD-WMAWP0438250
    SCSI device ID: 2
    Firmware: 05.01D05
    Physical sector size: 512 Bytes
    Logical sector size: 512 Bytes

    Disk on Controller 0, Port 3
    Status: Normal
    Type: SATA disk
    Location type: Internal
    Size: 1,863 GB
    System disk: No
    Disk data cache: Disabled
    Command queuing: NCQ
    SATA transfer rate: 6 Gb/s
    Model: WDC WD2002FAEX-007BA0
    Serial number: WD-WMAWP0413532
    SCSI device ID: 3
    Firmware: 05.01D05
    Physical sector size: 512 Bytes
    Logical sector size: 512 Bytes

    ATAPI device on Controller 0, Port 1
    Location type: Internal
    SATA transfer rate: 1.5 Gb/s
    Model: TSSTcorp DVD+/-RW SH-216DB
    Serial number: S10Q6YBD901ANS
    Firmware: D100
     

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