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random blue screen especially in windows update

By samw
Jul 8, 2006
  1. i am still gettin this blue screen
    0x40000080 and the rest of the blue scewwn

    i have dun the relevant checks but no luck. i have googled it and other ppl hav had the same prob. reistalling will nt solve it if its a hardware issue,

    all drivers r workin properly, pc can work fine for hrs but at times it goes black, blue and thn restarts. very frustrating.

    i;m under mesh classic warranty which will cost me a fortune 2 repair and the technical ppl jus say reinstall. wish life was as simple as tht.

    can any of u guyz view the minidumps and let me knw were the crashes r happenin.

    if yes, plz say, cuz i;m nt sure hw 2 add thm, zip thm etc,

    thnk u in advance

    samed (pc is 2 weeks old)
     
  2. samw

    samw TS Rookie Topic Starter Posts: 48

    MINIDUMPS attatched. plz find out wt is wrong. any help appreciated

    the pc spec is in my profile.
    1gb ram. 512 graphics, asus p5rd2-vm motherboard and onboard sound.

    i hav attatched the minidumps. plz, can u help me find wt is wrong.
     
  3. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    All your minidumps crash at Rtenicxp.sys. I believe this is your Realtek nic driver.

    Try updating the driver. If that doesn`t help try a different nic.

    Regards Howard :wave: :wave:
     
  4. samw

    samw TS Rookie Topic Starter Posts: 48

    thanks 4 tht. hw do i reinstall the driver???
     
  5. samw

    samw TS Rookie Topic Starter Posts: 48

    i hav the original drivers cd from mesh. shall i unistall and thn boot it from the cd

    is the realtek nic driver the network driver??
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    If your nic is onboard, go to your mobo manufacturers website and install the latest nic drivers.

    If it`s a seperate nic, go to the Realtek website and look for drivers for your particular model.

    Regards Howard :)
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    It wouldn`t hurt to try.

    Regards Howard :)
     
  8. samw

    samw TS Rookie Topic Starter Posts: 48

    the network is onboard. i hav the driver on cd. shall i unistall the current network driver and thn install it from the cd?

    sorry bout the constant repetition. i am very new 2 pcz.

    wt did the minidumps tell u
     
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Yes, try that first. If it doesn`t help, your mobo manufacturers website may have an updated driver.

    If that still doesn`t help, then you may as well buy a separate nic card. They are only cheap. You will then have to unistall the drivers for your current nic and disable it from your bios.

    Regards Howard :)
     
  10. samw

    samw TS Rookie Topic Starter Posts: 48

    will let u knw on the outcome,

    thnx 4 da help so far

    i have reistalled the realtk driver from cd. if i still get any blue screens, thn i will tell mesh 2 send me a link 2 upgrade it.

    anywayz, hw do u work out wts happenin from the minidump files.
     
  11. samw

    samw TS Rookie Topic Starter Posts: 48

    so far so good

    thnx a lot howard. so far so good. reinstalled network driver.

    hope this helps with the same prob.

    will let u knw if they r a few hik ups.
     
  12. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    If you would like to read your own minidump files, please see this short tutorial HERE.

    Regards Howard :)
     
  13. samw

    samw TS Rookie Topic Starter Posts: 48

    to howard and otherz

    unfortunately, jus had another blue screen.

    the minidump is attatched.

    wt do u think i should do.

    where can i find the upgrades to the realtek driver.

    plz analyze the minidump.

    thank u.

    samed
     
  14. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your minidump crashes with exactly the same problem.

    You should be able to get updated drivers from your mobo manufacturers website.

    Like I said, if that doesn`t help, you should consider buying a separate nic.

    It could be that the onboard nic is faulty.

    Regards Howard :)
     
  15. samw

    samw TS Rookie Topic Starter Posts: 48

    but if it was faulty, hw cum the intenet is still workin?
     
  16. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I only said it could be faulty. If updating the drivers doesn`t work, I don`t see how you have any other option, other than to buy a separate nic.

    Regards Howard :)
     
  17. samw

    samw TS Rookie Topic Starter Posts: 48

    plz chk

    i hav sent sum on the other minidump files which u havent seen.

    i would appeciate it if u could chk if it is the same prob in these.
     
  18. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    All exactly the same as your other minidumps I.E your nic.

    Regards Howard :)
     
  19. samw

    samw TS Rookie Topic Starter Posts: 48

    Hello. I am currently facing blue screens on my mesh computer. The minidump file shows that the realtek driver is causing this. I have reinstalled the driver but the same problem occurs. Now, I am looking for the updates for the driver but I am not sure which one to download.

    My networking is onboard to the motherboard, ASUS: P5RD2-VM

    The name of the current driver which was on the drivers cd is:

    Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC

    i think dis is da link
    http://www.realtek.com.tw/downloads...Keyword=rtl8168
    but dunno which driver i need. i am on windows xp media edition 2005

    Please assist me with this issue.

    Thank you

    Samed
     
  20. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You can get the driver from HERE.

    I already told you to goto your mobo manufacturers website.

    Regards Howard :)
     
  21. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I have deleted your other thread on this subject.

    Please don`t open anymore threads for this. Thanks.

    If you can`t find an updated driver, try and find an older version than you currently have.

    If none of the above works and you still get the same crashes, buy a new nic.

    Regards Howard :)
     
  22. fastco

    fastco TS Booster Posts: 1,122

    I just replied to your email regarding this matter.
     
  23. united

    united TS Rookie

    I have the same problem with this Board under Windows Server 2003!

    But on Asus site there is no newer driver for the nic, so the solution?
     
  24. samw

    samw TS Rookie Topic Starter Posts: 48

    mesh e-mailed me a link to an update which dates to 16th june 2006. i have updated it and i am monitoring whether the problem is still there. so far no probz but aint gonna get my hopes up as it may jus go blue.

    if it duz will get new network card, like i was advised by u guyz.

    do u wnt the link?
     
  25. united

    united TS Rookie

    @samw: Yes plz, everything whould better than random bluescreens.
     
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