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Random Blue Screen

By catcher_1
Jun 24, 2013
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  1. I recently formatted and installed a clean copy of windows 7, also a while ago I ran memtest and passed fine.

    I woke up today and found out that I had a crash

    I can't think what the problem is, and was hoping you could take a look

    I have a firewall and antivirus programs and my PC is clean as far as I know.
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,230   +232

  3. catcher_1

    catcher_1 TS Rookie Topic Starter

    I don't understand

    Can someone look in the dump file or tell me how to open it?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,230   +232

    Crashdump.sys is flagged in the minidump. It is a driver that "writes" a minidump. You may have a virus or other type of malware infection
     
  5. catcher_1

    catcher_1 TS Rookie Topic Starter

    Thanks

    So it is not hardware related?
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,230   +232

    So far no, it is not hardware related...
     
  7. catcher_1

    catcher_1 TS Rookie Topic Starter

    Could you recommend some popular freeware anti spyware programs I can use?
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,230   +232

    "I have a firewall and antivirus programs and my PC is clean as far as I know"... What are you using now?
     
  9. catcher_1

    catcher_1 TS Rookie Topic Starter

    Firewall and Anti Virus programs

    I did a check with the AV and nothing came up

    But I assume there are more anti spyware programs to verify that my PC is clean, aside from the AV.

    Something did cause the crash.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,230   +232

    What is the name of the firewall and antivirus programs? You should only be running 1 antivirus program. If you have more than 1 installed, this could cause this type of trouble
     
  11. catcher_1

    catcher_1 TS Rookie Topic Starter

    No I don't have two Anti Virus programs, I have a firewall and an anti virus program, and I asked about other anti spyware programs to use (did not mean other av programs)

    I run comodo free av+firewall, internet security
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,230   +232

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