TechSpot

Random Blue Screen

By catcher_1
Jun 24, 2013
Post New Reply
  1. I recently formatted and installed a clean copy of windows 7, also a while ago I ran memtest and passed fine.

    I woke up today and found out that I had a crash

    I can't think what the problem is, and was hoping you could take a look

    I have a firewall and antivirus programs and my PC is clean as far as I know.

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,837   +164

  3. catcher_1

    catcher_1 TS Rookie Topic Starter

    I don't understand

    Can someone look in the dump file or tell me how to open it?
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,837   +164

    Crashdump.sys is flagged in the minidump. It is a driver that "writes" a minidump. You may have a virus or other type of malware infection
  5. catcher_1

    catcher_1 TS Rookie Topic Starter

    Thanks

    So it is not hardware related?
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,837   +164

    So far no, it is not hardware related...
  7. catcher_1

    catcher_1 TS Rookie Topic Starter

    Could you recommend some popular freeware anti spyware programs I can use?
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,837   +164

    "I have a firewall and antivirus programs and my PC is clean as far as I know"... What are you using now?
  9. catcher_1

    catcher_1 TS Rookie Topic Starter

    Firewall and Anti Virus programs

    I did a check with the AV and nothing came up

    But I assume there are more anti spyware programs to verify that my PC is clean, aside from the AV.

    Something did cause the crash.
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,837   +164

    What is the name of the firewall and antivirus programs? You should only be running 1 antivirus program. If you have more than 1 installed, this could cause this type of trouble
  11. catcher_1

    catcher_1 TS Rookie Topic Starter

    No I don't have two Anti Virus programs, I have a firewall and an anti virus program, and I asked about other anti spyware programs to use (did not mean other av programs)

    I run comodo free av+firewall, internet security
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,837   +164



Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.