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Random BSOD

By Josho495
May 1, 2009
  1. Hello,

    I'm getting BSOD at random intervals.

    Sometimes when the comp. is idle or when performing a virus scan or on the internet.

    The errors recently are 0x24 and 0x50.

    Most are relating to wink32.sys.

    Any help appreciated.

    Cheers

    *Have attached last 3 minidumps.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Two of the Minidumps point to ThreatFire

    Try this:

    Uninstall ThreatFire
    Then run the ThreatFire removal Tool

    Restart

    Install Avira free AntiVirus
    Update it, by right clicking the tray icon and select "Start Update"

    Run a full scan (you may still have Viruses that Avira will eliminate for you)

    Report back with findings :grinthumb

    --------------------------

    Edit:

    By the way there's an email part (2 tick boxes) when installing Avira
    (I keep forgetting to press PrintScreen to get a screen dump of this screen too)

    Anyway, untick the squares and continue on with the install.
    I would be interested to know about the outcome of an updated virus scan, made by you :)
     
  3. Josho495

    Josho495 TS Rookie Topic Starter Posts: 34

    Everytime I perform a scan it will blue sreen.

    Even in Safe Mode.

    Any suggestions?
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes

    Do this:

    Run CCleaner first

    Download Combofix Instructions

    • Download [​IMG]Combofix to your desktop.
    • Double click ComboFix & follow the prompts.
    • A window will open with a warning.
    • When the scan completes it will open a text window. Please attach that log back here.

    Whilst waiting for my reply you may want to perform a full Virus scan in Safe Mode
    Safe Mode can be accessed by pressing F8 key before Windows starts
    Once in Safe Mode, startup Avira and then run a full scan
    If I still haven't replied by then, you could also save the Avira log to be also attached to a new reply :)
     
  5. Josho495

    Josho495 TS Rookie Topic Starter Posts: 34

    I finally got a scan to work.

    I followed your instructions with Combofix.

    Here are the logs.

    Cheers
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    lol :D

    Here's some of the list of running processes, and a few more below with Trojans and things like that ;)

    Excuse me for a moment................. :haha:



    I'm ok now :)

    Um, I think you should backup and then format Windows and start again
    Here's the exact steps:

    Microsoft's Windows XP Professional Repair Install step by step (* Including Delete Partition)
    http://www.windowsxpprofessional.windowsreinstall.com/sp2sp3installxpcdoldhdd/indexfullpage.htm

    * Warning deleting the Partition will remove all User data and Windows system files


    Solved :grinthumb



    Edit:

    Oh just in case you have somehow mislaid your Windows CD:

    Newegg is selling XP CDs with SP3 already on the disc.

    XP Pro: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116515

    XP Home: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116511
     
  7. Josho495

    Josho495 TS Rookie Topic Starter Posts: 34

    Ok. I'll backup now.

    Do you know a program that actually deletes everything off the hard drive not just the partition?

    Cheers
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hi Josho495,
    I've cleaned up a number of your older posts
    Double posts
    Posting for help in others threads
    Not required posts (asking the same question twice, that type of thing ;))

    So to double up here again

    Please do the above (That you have already agreed to)
    Here's a quote too (just from above, a few mins ago)
    I'll try to watch out for further threads you make one day
    But realistically doing the above, you should be right for months !

    Edit:

    Thank god you are all done now !!
    Oh your reply below was not required, so I removed it
    Seeyu :wave:
     
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