Delete all files in AVG Antispyware quarantine.
Download Vundofix from
HERE.
Double click the Vundofix.exe to run it.
Right click in the vundofix window and click add files.
Enter the full file path/s to the files you want Vundofix to delete and click the add files button, followed by the close window button. Click the remove vundo button and let Vundofix do it`s stuff.
These are the file paths you need to enter into Vundofix.
C:\WINDOWS\system32\dnmvaxkc.dll
C:\WINDOWS\system32\ibqxfryr.dll
C:\WINDOWS\system32\yayax.dll
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Go to add remove programmes in your control panel and uninstall anything to do with(
if there).
Viewpoint
Viewpoint Manager
Support.com
Close control panel.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(
if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Viewpoint Manager Service
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(
if there).
tgkill.exe
ViewMgr.exe
ViewpointService.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(
if there).
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://channels.aimtoday.com/search/aimtoolbar.jsp
O2 - BHO: (no name) - {89AD4D75-2429-462e-BD4E-443F233F6033} - C:\WINDOWS\system32\ibqxfryr.dll
O2 - BHO: (no name) - {9C20A88F-B911-4418-B6F6-F36C2DC8265B} - C:\WINDOWS\system32\yayax.dll
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [SearchIndexer] rundll32.exe "C:\WINDOWS\system32\dnmvaxkc.dll",sitypnow
O9 - Extra button: Support - {12044E03-17DA-4489-BB02-BE1CDDC205A7} -
http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {3CE0B295-D282-43EF-978C-DA7C6C6D232B} -
http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Help - {ABA3EF46-AA3D-44BC-9ABD-8B4179CEB381} -
http://www.comcast.net/memberservices/ (file missing) (HKCU)
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or directories(
if there).
C:\Program Files\
Viewpoint
Reboot into normal mode and rehide your protected OS files.
Post a fresh HJT log as well as a Combofix log.
Regards Howard
This thread is for the use of Strizz75 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.