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Random PC freezing and BSOD

By Mellow Yellow
Jul 10, 2010
  1. Hiya,

    My PC has just randomly started freezing and/or BSODs. I have no idea what sets it off but it will just stop responding and i'll either have to restart my PC or after awhile it will BSOD. Sometimes it has just BSOD skipping the freezing altogether.

    I have run a report on Everest and attached it in hopes that it will help.
     

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    How to find and post your Minidump Files:

    My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

    It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.
     
  3. Mellow Yellow

    Mellow Yellow TS Rookie Topic Starter

    Here you go I've attached the mini dumps (four in there) for you.

    Also I wouldn't of zipped the report file on it's own but it wasn't small enough to attach without zipping.
     

    Attached Files:

  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Memory corruption was specifically cited as your issue. Therefore, run the free and safe Memtest 86+ on your memory.


    See the link below and follow the instructions. There is a newer version than what is listed; use the newer. If you need to see what the Memtest screen looks like go to reply #21. The third screen is the Memtest screen.

    Step1 - Let it run for a LONG time. The rule is a minimum of 7 Passes; the more Passes after 7 so much the better. The only exception is if you start getting errors before 7 Passes then you can skip to Step 2.

    There are 8 individual tests per Pass. Many people will start this test before going to bed and check it the next day.

    If you have errors you have corrupted memory and it needs to be replaced.

    Step 2 – Because of errors you need to run this test per stick of RAM. Take out one and run the test. Then take that one out and put the other in and run the test. If you start getting errors before 7 Passes you know that stick is corrupted and you don’t need to run the test any further on that stick.


    Link: http://www.techspot.com/vb/topic62524.html


    * Get back to us with the results.


    *** If Memtest shows no errors then find the voltage specs of your RAM and compare it to the voltage setting in your BIOS. Do they match?
     
  5. Mellow Yellow

    Mellow Yellow TS Rookie Topic Starter

    Well I got 8 passes and no errors.

    I see you put about the voltage but I have no idea where to find the voltage spec for my RAM. Any ideas?
     
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    What is the make of your RAM and model #?
     
  7. Mellow Yellow

    Mellow Yellow TS Rookie Topic Starter

    The sticker on the RAM says:

    Samsung 1GB 1Rx8 PC2-5300U-555-12-ZZ
    M378T2863QZS-CE6 0803
     
  8. Mellow Yellow

    Mellow Yellow TS Rookie Topic Starter

    Also I can't really do much of anything in the BIOs. My PC is a Dell and as far as I know they lock any of those options out.
     
  9. Mellow Yellow

    Mellow Yellow TS Rookie Topic Starter

    Had an error come up today, I left my PC after it had frozen and after awhile it got back on to Windows and came up with this:

    The instruction at 0x661923fe referenced memory at 0x661923fe. The required data was not placed into memory because of an 1/0 error status of 0xc000000e.

    After that I tried to load notepad and it came up with:

    C:\windows\system32\notepad.exe is not a valid win32 application.
     
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Yeah, that is definitely the problem with these prebuilt systems. I suggest at this time in the light of your most recent post to run a virus scan.

    Also run ChkDsk.
     
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