Random restarts -event id 1003 -system error

[bmw_lurker]

My System :
Windows XP Home
amd athlon 64 3000+
1 gig of ram
Radeon 9800 pro 128mb
gigabyte g8 k8ns pro

My system sometimes restarts both in and out of games and so far have left these 2 events both 1003 and mini dumps as follows:

Event ID: 1003, Category: 102, Source: system error

Error code 1000007f, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code

please help

 

[howard_hopkinso]

Hello and welcome to Techspot.

Both of your minidumps indicate that it is your ATI video card drivers.

Uninstall the drivers, reboot your system, and then install the latest drivers from HERE

If you are already using the latest video drivers, try using an older version.

Regards Howard :wave: :wave:

 

[destiple]

Same Error different code

I get the following:

0X0000009C (0X00000001, 0X8054DA70, 0XB6000000, 0X00000181)

 

[destiple]

Here is my system information (see attachment)

 

[howard_hopkinso]

Hello and welcome to Techspot.

I get the following:

0X0000009C (0X00000001, 0X8054DA70, 0XB6000000, 0X00000181)

Normally you should open a new thread, instead of posting your problem in someone elses.

However, Your problem is serious.

Have you installed any new hardware recently?

A bugcheck of 9C means you have some kind of hardware failure, see below.

0x0000009C: MACHINE_CHECK_EXCEPTION

This is a hardware issue: an unrecoverable hardware error has occurred. The parameters have different meanings depending on what type of CPU you have but, while diagnostic, rarely lead to a clear solution. Most commonly it results from overheating, from failed hardware (RAM, CPU, hardware bus, power supply, etc.), or from pushing hardware beyond its capabilities (e.g., overclocking a CPU).

You should start by going HERE and testing your ram/pagefile/hard drive.

If that doesn`t help. Disconnect anything not required to run your system.

Leave just the mobo/psu/cpu/1 stick of ram/graphics card/hard drive

See if you still get the 9C crashes.

If you do, the you will know that it is due to one of those components.

Check your system for overheating, also check your mobo for bulging or leaking capacitors. See HERE for more info.

Check that your psu is putting out enough power for your system.

Regards Howard :wave: :wave:

 

[destiple]

Sorry about not starting a new thread.

I will follow your instructions and report back......in a new thread.

Thanks for the help.

 

[howard_hopkinso]

You may as well carry on posting in this one now lol.

Regards Howard

 

[destiple]

One very piece of important information that I neglected to post is this:

I have been using this PC with the same hardware configuration & Win XP for about 3 years. I just upgraded XP to sp2 and that is when this problem started.

 

[howard_hopkinso]

I understand that. However, I`ve never seen a bugcheck of 9C that hasn`t been caused by faulty hardware.

Regards Howard

 

[destiple]

Here are three minidump files. I've stopped using this computer until I can figure out what the problem is. I can't afford to keep losing the documents I'm working on.

BTW, thanks for your help.

 

[howard_hopkinso]

I don`t know what to tell you.

Your minidumps all crash with a bugcheck of 9C.

I cannot diagnose which hardware is faulty.

I know it`s a complete pain, but you`re going to have to diagnose this yourself. The only other alternative, is to take it in to a pc repair shop.

Regards Howard

 

[destiple]

Thanks for the reply.

What would be the best way to diagnose which piece of hardware is faulty?

 

[howard_hopkinso]

Disconnect the computer from the mains. Open the case and disconnect anything not required to run the system.

Just leave psu/mobo/cpu/1 stick of ram/hard drive/graphics card.

If you still get the 9C crashes, then the problem has to be with the hardware that`s left.

Then, it`s time to start swapping parts, until you find the culprit.

If your computer is still under warranty, don`t attempt this, as it will void the warranty. Send it in for repair instead.

Regards Howard

 

[destiple]

There is no warranty. I built the PC. I just can't figure out why the thing worked fine before XP SP1 & SP2.

Anyway. I'll do the hardware diagnosis you suggest.

Thanks for all your help.