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Random Restarts, not sure what the cause is

By ethan.samson
Sep 21, 2007
  1. So, every once in a while and randomly, my computer will restart, and upon reboot it shows that "The system has recovered from a serious error" screen. I really have no idea how to investigate these errors, but here is what the error report contains:
    Error Signature:
    BCCode : 1000007f BCP1 : 0000000D BCP2 : 00000000 BCP3 : 00000000
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

    and I have attached the "mini dump" files. I run WinXP SP2. ANY HELP WOULD BE GREATLY APPRECIATED!!!

    Thanks,
    -Ethan Samson
     
  2. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    From the stack trace, probably the culprit is faulty ram. For hardware problem, you have to provide more minidump to confirm the root cause.

    f8705b08 bf8018e3 82019280 00000001 f8705b3c nt!ExAcquireResourceExclusiveLite+0x7 (FPO: [Non-Fpo])
    f8705b18 bf804b57 00000028 f8705bcc bf8478b9 win32k!GreAcquireSemaphore+0x18 (FPO: [0,0,0])
    f8705b24 bf8478b9 f8705b9c 00000028 f8705c30 win32k!DEVLOCKOBJ::vLock+0x2c (FPO: [Non-Fpo])
    f8705bcc bf845ed1 03010039 0405042d 00000000 win32k!GreGetDIBitsInternal+0x1a2 (FPO: [Non-Fpo])
    f8705c58 bf845d7f 0405042d f8705d08 00000000 win32k!ProcessAlphaBitmap+0xeb (FPO: [Non-Fpo])
    f8705c88 bf845ae0 e28920f8 f8705d0c f8705d28 win32k!_SetCursorIconData+0x1a3 (FPO: [Non-Fpo])
    f8705d4c 804de7ec 00010089 0006e224 0006e234 win32k!NtUserSetCursorIconData+0x166 (FPO: [Non-Fpo])
    f8705d4c 7c90eb94 00010089 0006e224 0006e234 nt!KiFastCallEntry+0xf8 (FPO: [0,0] TrapFrame @ f8705d64)
     
  3. ethan.samson

    ethan.samson TS Rookie Topic Starter

    how do i get more minidump to provide? when my computer restarts it only provides that one file that is associated with the error. thank you for the help!
     
  4. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

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