Random shut-downs

By Johnathon
Jul 30, 2013
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  1. So, a few months ago I bought a Dell inspiron 5552 laptop and in the past month or two I have been dealing with problems which are becoming VERY frequent. At random times, especially when I'm gaming, my laptop switches off - even when my laptop is cool. I downloaded Piriform's Specci and here are the results I got for the following hardware (Celsius): CPU 51, Motherboard 52, Hard drive 38 - These are the results on balanced and Dell battery life extender enabled. I've seen videos of dusting a laptop's ventilation system however their temperatures didn't seem to make a significant difference so I didn't try it. Any ideas?
  2. jobeard

    jobeard TS Ambassador Posts: 9,323   +622

    Most probable issue is still the cooling and secondly too much power drain via graphics adaptor.
  3. Johnathon

    Johnathon TS Rookie Topic Starter

    My graphics settings are set to: maximum battery, 3D preference on performance over quality, resolution 1366x768, colour depth 32 bit and refresh rate 60Hz. What should I change which will not drastically alter the over-all quality of the laptop?
  4. jobeard

    jobeard TS Ambassador Posts: 9,323   +622

    Now that you have the settings, you can test anything else to see if that avoids the symptom and proceed from there
  5. Johnathon

    Johnathon TS Rookie Topic Starter

    I switched to 16 bit and a refresh rate of 40Hz, hopefully that helps.

    Thanks :D
  6. jobeard

    jobeard TS Ambassador Posts: 9,323   +622

    I would think that 3D and resolution 1366x768 would be more likely to stress the laptop. Recall; Laptops are not gaming systems but intended for portability, so while they might run a bit like that, they will certainly stress the hardware in gaming.

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