RapportKE64 failed to load

[Dave04]

Hello

I've been having issues recently with my pc freezing, it freezes sometimes if I leave it idle for a while and won't come back to life no matter what I do so I have to press the power button to shut it down. But most recently it's started freezing when I boot up it just stays on the background screen with all my icons showing and I can hear the systems doing stuff but it just won't show me what.

I've scanned my pc with malware anti bytes and that's clean
I've done a full scan with Kaspersky and that's clean
I've done a scan with HD Tune Pro n didn't find any bad sectors on my hard drive

I've tried looking at windows 7 event log and I noticed this message keeps appearing

The following boot-start or system-start driver(s) failed to load:
CSVirtualDiskDrv
discache
KLIF
RapportKE64
spldr
Wanarpv6

Could this be the cause of my system crashing/freezing ?

Attached is my dxdiag information

Please help

 

[Tmagic650]

Get rid of Kaspersky and try free MSE:
http://windows.microsoft.com/en-us/windows/security-essentials-download
See if the freezing stops

 

[LookinAround]

Your problem is eerily similar to some other online threads....
http://www.techiehq.net/computing/boot-problem-68692.html

Try booting into Safe Mode with Networking. See if the problem still seems to occur or not

 

[Dave04]

Booting in safe mode works fine

Is the error RapportKE64 related to Kaspersky then because when I googled it I saw references to registry errors etc?

 

[Tmagic650]

Kaspersky is known for this kind of trouble on some Windows 7 computers. Be sure to remove Kaspersky completely before installing MSE. If you still have problems after doing this you can re-install Kaspersky. This is not a hard thing to do, to possibly fix a computer is it?

 

[LookinAround]

KLIF is part of Kaspersky, RapportKE64 is not.

KLIF should be running so try Tmagic's suggestion. RapportKE64 is some type of web security software from Trusteer Rapport

Trusteer Rapport is a security program that protects web communication between enterprises, such as banks, and their customers and employees.

According to BleepingComputer (and I trust their site) RapportKE64 should be running as well. So might be multiple issues. Try Tmagic's suggestion