Hi I have someone elses laptop to fix as it's somehow obtained a virus. Upon login to vista, an IE window opens up taking me to a auction site called POPEO and also a fake AV is installed called Alpha Antivirus. I have a problem, i'm unable to install or run Malware Antibytes, HT, or Super Anti Spyware. Double clicking does nothing and it doesnt even show in the running processes, same goes for within Safe mode! So what do I do!?