I have a problem that I can not get my head around and hope the collective knowledge on here maybe bale to give some pointers.
I have a home network consisting of a Linksys WAG354G modem/router to this is connected 2 wired computers one running XP Pro, one running Vista Premium also have a wireless laptop(Acer aspire) running XP Pro. These all connect without any problems to the internet and see each other on the network as they require. All three are running AVG AV and 2 XP machines have Zonealarm Firewall on.
Now to the problem, I have been asked to look at friends laptop (toshiba) runnig Vista Basic. Now this computer when either set up to a wired or wireless connection (IP address fixed) reports limited connectivity now acording to some of the 'helpful' network software reports that the pc to modem setting is correct but will not access the internet.
This also happens on her own network (BT home hub), I am assuming that it must be a modem setting. Checked this settings on the modem for tha ip address and they are the same for the other wireless laptop (1 digit out on ip address).
Any pointers ould be gratefull recieved. Thanks
I have a home network consisting of a Linksys WAG354G modem/router to this is connected 2 wired computers one running XP Pro, one running Vista Premium also have a wireless laptop(Acer aspire) running XP Pro. These all connect without any problems to the internet and see each other on the network as they require. All three are running AVG AV and 2 XP machines have Zonealarm Firewall on.
Now to the problem, I have been asked to look at friends laptop (toshiba) runnig Vista Basic. Now this computer when either set up to a wired or wireless connection (IP address fixed) reports limited connectivity now acording to some of the 'helpful' network software reports that the pc to modem setting is correct but will not access the internet.
This also happens on her own network (BT home hub), I am assuming that it must be a modem setting. Checked this settings on the modem for tha ip address and they are the same for the other wireless laptop (1 digit out on ip address).
Any pointers ould be gratefull recieved. Thanks