TechSpot

Redirect with a bonus

By Hurriken
Jun 24, 2010
  1. A few weeks ago I picked up a virus and removed it on my own using AVAST and Malwarebytes. However, a few days ago I started getting redirects in my browser. I read the 8 steps yesterday and decided to do it today...grrr...Today the browser does not work. "Firefox is configured to use a proxy server that is refusing connections." and IE simply won't load any sites. I can connect to Widows Live Messenger, XFire, and some game servers I frequent. I am rerunning Avast full scan and Malwarebytes full scan as I write this but that will take a few more hours. Afterwards I will try to download the 8 step programs to my laptop and move them using a flashdrive. Hopefully someone will have a better idea before that happens.

    I am running HP's version of XP
     
  2. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Malwarebytes and Avast both scanned 100% clean. I don't see any point in posting the reports as they say nothing.
     
  3. Broni

    Broni Malware Annihilator Posts: 52,898   +344

  4. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    I ran the eight steps. It took a long time. Some notes: I have Adobe Acrobat 9 installed but I use 8 because I have the full version of 8. Also, I couldn't get GMER to work. It would run for an hour and either lock up, not respond, or reboot the system all by itself. I gave up. I have attached the other requested files.
     

    Attached Files:

  5. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  6. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Here is the Combofix log and the Browser is working again now!
     

    Attached Files:

    • log.txt
      File size:
      25.2 KB
      Views:
      3
  7. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Good news :)

    Unless you installed Viewpoint Manager knowledgeably...
    Go Start>Control Panel>Add\Remove (Programs and Features in Vista), and...
    Uninstall any of the following programs associated with Viewpoint:
    * Viewpoint Manager
    * Viewpoint Media Player
    * Viewpoint Toolbar
    This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware ("drive-by-install") as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.

    ======================================================================

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    Folder::
    c:\documents and settings\NetworkService\Local Settings\Application Data\igwvafxsd
    c:\documents and settings\HP_Administrator\Local Settings\Application Data\hfxqkhqdm
    
    DDS::
    uInternet Settings,ProxyServer = http=127.0.0.1:5555
    
    

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
     
  8. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Here is the second log. Step 1-4 worked like a charm but I was a bit confused by step 5.
     

    Attached Files:

  9. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    ===================================================================

    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:



    netsvcs
    %SYSTEMDRIVE%\*.exe
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    CREATERESTOREPOINT



    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  10. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Here it is.
     

    Attached Files:

  11. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Update your Java version here: http://www.java.com/en/download/installed.jsp
    Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista/7).

    =========================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
      O3 - HKCU\..\Toolbar\ShellBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
      O9 - Extra Button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm File not found
      O9 - Extra 'Tools' menuitem : Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm File not found
      O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab (Reg Error: Key error.)
      O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab (Reg Error: Key error.)
      O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab (Reg Error: Key error.)
      O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Reg Error: Key error.)
      O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
      O16 - DPF: CabBuilder http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab (Reg Error: Key error.)
      O16 - DPF: Microsoft XML Parser for Java file:///C:/WINDOWS/Java/classes/xmldso.cab (Reg Error: Key error.)
      [2010/06/24 22:03:55 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
      @Alternate Data Stream - 489 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:05EE1EEF
      @Alternate Data Stream - 163 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
      @Alternate Data Stream - 124 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:77D98D08
      @Alternate Data Stream - 109 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:A8ADE5D8
      
      :Services
      
      :Reg
      
      :Files
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [resethosts]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
     
  12. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    The Next Reply....

    Here it is.
     

    Attached Files:

  13. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    ............
     
  14. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Here is the OTL log.
     

    Attached Files:

  15. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Cool :)

    Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    ========================================================

    Disable your antivirus program.
    Go to Kaspersky website and perform an online antivirus scan.

    1. Read through the requirements and privacy statement and click on Accept button.
    2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    3. When the downloads have finished, click on Settings.
    4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    5. Click on My Computer under Scan.
    6. Once the scan is complete, it will display the results. Click on View Scan Report.
    7. You will see a list of infected items there. Click on Save Report As....
    8. Save this report to a convenient place. Change the Files of type to Text file (.txt before clicking on the Save button. Then post it here.
     
  16. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    It's late here and this is taking awhile. I'm going to let it run over night and I'll post the report in the morning. Thanks.
     
  17. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    No problem :)
     
  18. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Of course Firefoxx decided to crash overnight so I had to restart it in the morning. The scan took 4 and half hours. So here is the report. Should I close Kaspersky?
     

    Attached Files:

  19. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Yes, you can close Kaspersky.
    As you can see from its log, there is some infection in your Outlook mail folder:
    Since you may have some important mail there, I don't want to delete a whole folder, so you'll have to deal with it. Go through that mail, save what's important and empty that folder.

    Now...

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      
      :Services
      
      :Reg
      
      :Files
      C:\Documents and Settings\HP_Administrator\My Documents\System Downloads\weatherpulse-setup.exe
      C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Outlook\Personal Folders(1).pst
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [resethosts]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
     
  20. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    I'm surprised you found that because my Outlook quit working last week. Every-time I try to open it I get an error and then it crashes. I will see if I can access the folder.
     
  21. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    If you don't have any important files in that particular folder, we can delete it with OTL. Let me know.
     
  22. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    If I can save my contacts that would be great. But losing the email is no big deal.
     
  23. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    I adjusted OTL script then.
    You can run it now.
     
  24. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Here it is
     

    Attached Files:

  25. Hurriken

    Hurriken TS Booster Topic Starter Posts: 231

    Outlook is still erroring out but it is asking me if I want to reinstall a personal folder from either archive.pst or outlook.pst What should I do?
     
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