TechSpot

Redirected when using search engines, also JIT Debugging pop up

By ydontwenukeu
Jul 12, 2010
  1. Hello. I am new to this forum but have read a few posts and think it is great what you do here. Just want to say thank you in advance for any help it is greatly appreciated.

    First off I had been googling about getting rid of this Just In Time Debugging pop up I keep getting at seemingly random times. But every page I attempted to open would be redirected to some random site. Obviously something wrong. Just finished the 8-step process but with one problem. When running the TFS.exe application it would freeze and I would have to hold the power button on my PC, not sure what was wrong but I finished each step after. I am looking for some solution, thanks.

    Attached MBAM log and DDS.txt. Have the Attach.txt but it says not to attach unless specifically asked so thats what I'm doing.
     

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Welcome aboard :)
    Yes, please post Attach.txt
    We also need GMER log.
     
  3. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Thanks. Here they are. I removed IP address in Attach.txt, hope that isn't a problem.
     

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Note: If you have a previous version of TDSSKiller downloaded please delete it now and download a fresh copy using the links provided below

    Download TDSSKiller and save it to your Desktop.
    Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
    Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

    If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
    When it is done, a log file should be created on your C: drive called TDSSKiller.txt please copy and paste the contents of that file here.
     
  5. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Here you are.
     

    Attached Files:

  6. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Just wondering if you were still working with me. I understand you are a volunteer and what you do is amazing and greatly appreciated. Its just that Im on the east coast and it is getting late. I am willing to complete the process but I dont want to be waiting here if you have left. Thanks again.
     
  7. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Unfortunately, breaks like this will happen, because I'm not here 24/7 and I work too :)
    How is redirection now?

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  8. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    You should be here 24/7 ;) haha.

    Redirect issue seems to be fixed. Also, no Just In Time Debugging pop ups yet.

    Here ya go.
     

    Attached Files:

  9. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    You're using two AV programs, AVG and McAfee. One of them has to go.
    If AVG, use AVG Remover: http://www.avg.com/us-en/download-tools
    If McAfee, use McAfee Consumer Product Removal Tool: http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml

    ====================================================================

    Unless you installed Viewpoint Manager knowledgeably...
    Go Start>Control Panel>Add\Remove (Programs and Features in Vista), and...
    Uninstall any of the following programs associated with Viewpoint:
    * Viewpoint Manager
    * Viewpoint Media Player
    * Viewpoint Toolbar
    This program does not do anything bad such as deliver ads or spy on you, but it is considered foistware ("drive-by-install") as it is installed without your consent through programs like AOl, AIM, Compuserve, etc.

    =====================================================================

    Combofix log looks good :)

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    =====================================================================

    Download OTL to your Desktop.

    * Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    * Under the Custom Scan box paste this in:



    netsvcs
    drivers32 /all
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\system32\*.wt
    %systemroot%\system32\*.ruy
    %systemroot%\Fonts\*.com
    %systemroot%\Fonts\*.dll
    %systemroot%\system32\spool\prtprocs\w32x86\*.tmp
    %systemroot%\*. /mp /s
    /md5start
    /md5stop
    CREATERESTOREPOINT
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\user32.dll /md5
    %systemroot%\system32\ws2_32.dll /md5
    %systemroot%\system32\ws2help.dll /md5
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs



    * Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  10. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Log files attached.
     

    Attached Files:

  11. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Forgot to uninstall Viewpoint manager first so I just did that. Log files still ok or do I need to re run it?
     
  12. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    That's fine....
    Your computer would benefit from adding another 512MB of RAM.

    Uninstall all old Java versions, through Add\Remove, except for the newest one, Java 6 Update 20.

    =======================================================================

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      PRC - [2007/01/04 17:38:08 | 000,024,652 | ---- | M] (Viewpoint Corporation) -- C:\Program Files\Viewpoint\Common\ViewpointService.exe
      DRV - File not found [Kernel | On_Demand | Stopped] -- C:\DOCUME~1\mine\LOCALS~1\Temp\catchme.sys -- (catchme)
      O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - No CLSID value found.
      O3 - HKLM\..\Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - No CLSID value found.
      O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
      O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} Reg Error: Key error. (Reg Error: Key error.)
      [2010/07/12 20:32:48 | 000,000,000 | --SD | C] -- C:\ComboFix
      [2010/07/11 22:28:11 | 000,293,376 | ---- | M] () -- C:\Documents and Settings\mine\Desktop\4zz8rb0m.exe
      [2010/07/12 01:29:32 | 000,047,080 | ---- | M] () -- C:\TDSSKiller.txt
      [2010/07/12 18:56:14 | 000,015,614 | ---- | M] () -- C:\ComboFix.txt
      
      
      :Services
      
      :Reg
      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
      "EnableFirewall" =dword:00000001
      
      :Files
      C:\Program Files\Viewpoint
      
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [resethosts]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
     
  13. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Log file attached.

    Only seen seen Java 6 Update 20 in Add/Remove list.
     

    Attached Files:

  14. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Last scan...

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
     
  15. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Here ya go.
     

    Attached Files:

  16. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following

      Code:
      :OTL
      
      :Services
      
      :Reg
      
      :Files
      C:\Program Files\LimeWire\Tug Jobs - A Special Kind Of Handjob - Savannah Gold.avi	
      C:\Program Files\Messenger\sinstaller2.exe
      
      :Commands
      [purity]
      [emptytemp]
      [emptyflash]
      [resethosts]
      [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
     
  17. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    OTL log file attached.
     

    Attached Files:

  18. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Good :)

    OTL Clean-Up
    Clean up with OTL:

    * Double-click OTL.exe to start the program.
    * Close all other programs apart from OTL as this step will require a reboot
    * On the OTL main screen, press the CLEANUP button
    * Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    ====================================================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
     
  19. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Any word about your computer?
     
  20. ydontwenukeu

    ydontwenukeu TS Rookie Topic Starter Posts: 30

    Seems to be working without a problem now. Thanks so much I really appreciate the time you put into helping me. I will definitley remember this forum if I ever have computer problems again (I hope I dont though, haha.) Thank you again, Broni.
     
  21. Broni

    Broni Malware Annihilator Posts: 52,904   +344

    Good to hear :)
    Never forget that last reply, good, or bad, so I'm not left hanging around, wondering...

    Good luck and stay safe :)
     
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