TechSpot

Redirection Limit problem Mozilla Firefox 2.0.0.1

By dogogo7
Feb 11, 2007
  1. I recently started having problems with getting to Amazon.com
    No other site has this problem.

    Error says:

    redirection limit for this url exceeded. unable to load the requested page. this may be caused by cookies that are blocked

    Cookies are enabled, i tried resetting all cookies, clearing exceptions.
    also reset on about:config
    network.http.redirection-limit to 25 and 30

    Site does not load on IE 6; just says: page cannot be displayed

    Please help
     
  2. tomrca

    tomrca TS Rookie Posts: 1,000

    shut down your firewall for a few seconds then try to access the site,to see if it could be that.
     
  3. dogogo7

    dogogo7 TS Rookie Topic Starter

    disabled firewall, no luck :(
     
  4. tomrca

    tomrca TS Rookie Posts: 1,000

    post an hjt log in the "security and the web" forum
     
  5. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Bit of a strange problem you`ve got there. Let`s have a quick check for any nasties.

    Go and read this thread HERE, then post a HJT log as an attachment into this thread. If it turns out to be malware related, I`ll move this thread to our Security and the Web forum.

    Regards Howard :wave: :wave:
     
  6. dogogo7

    dogogo7 TS Rookie Topic Starter

    Here is the hijackthis log file.
    Thanks for all the help so far.
     
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your computer has been hijacked. I have moved your thread to the security forum.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Download and run the Blacklight programme. Follow all the instructions carefully.

    Then, go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, Combofix and AVG Antispyware logs as attachments into this thread, only after doing the above.

    Regards Howard :wave: :wave:

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  8. dogogo7

    dogogo7 TS Rookie Topic Starter

    I'm following the steps to clean, I'll probably format some other time when i have more time

    I run into a problem when i try to run the online scan
    Run this online virus scanner. It`s one of the very few online scanners that will actually disinfect viruses etc.
    It starts scanning and then Firefox or IE will close; im assuming the virus is doing it.
    Should I just go on to AVG Antispyware and continue to clean?

    Thanks
     
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Since you`re having trouble with the online scanner, skip it and continue with the rest of the instructions.

    Regards Howard :)

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  10. dogogo7

    dogogo7 TS Rookie Topic Starter

    ok, i went through the steps on the other topic.
    a bunch of the malware on the AVG program did not delete even though
    the action was set to Quarantine

    Here are the logs from ComboFix, and HijackThis
    It's not letting me upload the AVG its too big, 202.9KB

    Amazon.com still does not load....sad

    Thanks for your time
     
  11. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Empty your recycle bin.

    Run HJT with no other programmes open. Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

    Fix all 017 entries.<These are the hijacker

    Click on the fix checked button.

    Close HJT and reboot your system.

    Go HERE and follow the instructions for the Ccleaner programme. Then, run a fresh AVG Antispyware scan and see if you can post the log file as well as a fresh HJT log.

    Regards Howard :)

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  12. dogogo7

    dogogo7 TS Rookie Topic Starter

    yay amazon loaded
    thanks a bunch for that

    here are the log files
    I'm concerned since the avg anti-spyware is having errors deleting a bunch
    of tracking cookies; even though the action is set to quarantine per the
    link

    uploaded the HijackThis Log and AVG log

    again, thanks a bunch
     
  13. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is now clean.

    Delete all files in AVG Antispyware quarantine.

    I advise you to uninstall C:\Program Files\support.com.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  14. dogogo7

    dogogo7 TS Rookie Topic Starter

    new problem

    hey again, i need some more help please
    i think i got a trojan yesterday and now receive random internet explorer pop-ups (they're all about spyware protect too....)

    i ran according to the site: HJT and the cleaners and just ran AVG Antirootkit
    but i can't figure out what to do with the rootkit since i cant find a way to save a log. everything is from the NProtect Recycle Bin and i attached the HJT

    thanks so much
     
  15. tomrca

    tomrca TS Rookie Posts: 1,000

    these need fixing
    C:\Program Files\Ipwindows\ipwins.exe

    O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

    O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
     
  16. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    MyWaySA
    SrchAsDe
    xloadnet
    Ipwindows

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    xloadnet.exe
    ipwins.exe
    updater.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

    O2 - BHO: (no name) - {1557B435-8242-4686-9AA3-9265BF7525A4} - C:\WINDOWS\system32\jfpbycon.dll (file missing)

    O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\1.bin\deSrcAs.dll

    O4 - HKLM\..\Run: [xloadnet] "C:\Program Files\xloadnet\xloadnet.exe"

    O4 - HKLM\..\Run: [runner1] C:\WINDOWS\updater.exe 61A847B5BBF72810329B385473F001F0B3E35B6638993F4661AA4EBD86D67C56389B284534F310

    O4 - HKCU\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\Ipwindows<Delete the entire folder.
    C:\Program Files\xloadnet<Delete the entire folder.
    C:\Program Files\MyWaySA<Delete the entire folder.

    Reboot into normal mode and rehide your protected OS files.

    Post fresh AVG Antispyware, Combofix and HJT logs.

    Regards Howard :)

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  17. dogogo7

    dogogo7 TS Rookie Topic Starter

    i ran the antispyware and combofix and hjt
    the logs for combofix and hjt i have but its not letting me upload

    ill try again later, appreciate the help
    oh something is still wrong, but ill have to get back to you
     
  18. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    I have removed all your previous logfiles. Hopefully, you`ll now be able to post the fresh logfiles I requested.

    Regards Howard :)

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  19. dogogo7

    dogogo7 TS Rookie Topic Starter

    yes here are the logs

    thanks
     
  20. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    All items in your AVG Antispyware log say "No Action Taken". That`s because you haven`t told AVG Antispyware to quarantine it`s results as per the instructions. See this pictorial guide.

    1. Please download The Avenger by Swandog46 from HERE. Save it to your Desktop and extract it.

    2. Download the attached avengerscript.txt and save it to your desktop

    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

    3. Now, start The Avenger program by double clicking on its icon on your desktop.

    Under "Script file to execute" choose "Load script from file".
    Now click on the folder icon which will open a new window titled "open Script File"
    navigate to the file you have just downloaded, click on it and press open
    Now click on the Green Light to begin execution of the script
    Answer "Yes" twice when prompted.

    4. The Avenger will automatically do the following:

    It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    On reboot, it will briefly open a black command window on your desktop, this is normal.
    After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
    The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

    5. Please attach the content of c:\avenger.txt into your reply, as well as fresh HJT, AVG Antispyware and Combofix logs.

    Regards Howard :)

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  21. dogogo7

    dogogo7 TS Rookie Topic Starter

    uploaded the logs

    thanks
     
  22. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Delete all files in AVG Antispyware quarantine.

    Empty your Norton protected recycle bin.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    wuauclt.exe
    l?gonui.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {3F9D0C61-737D-44D1-BD80-91AF857061CC} - C:\WINDOWS\system32\qomkjjg.dll (file missing)

    O2 - BHO: (no name) - {434683F1-2A28-4F83-8737-D60A93764AAA} - C:\WINDOWS\system32\tusts.dll (file missing)

    O2 - BHO: (no name) - {68E4F664-1186-6F53-A33C-69E34DE4FEEC} - C:\WINDOWS\system32\zzwkhk.dll (file missing)

    O4 - HKCU\..\Run: [Sen] "C:\WINDOWS\system32\RACLE~1\wuauclt.exe" -vt yazb

    O4 - HKCU\..\Run: [Chuwei] C:\WINDOWS\SYSTEM32\??sks\l?gonui.exe

    O15 - Trusted Zone: *.sxload.net (HKLM)

    O20 - Winlogon Notify: qomkjjg - qomkjjg.dll (file missing)

    O20 - Winlogon Notify: tusts - C:\WINDOWS\system32\tusts.dll (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\WINDOWS\SYSTEM32\??sks<Delete the entire folder. Note: The question marks can be any random letter/number etc.

    C:\WINDOWS\system32\RACLE~1<Delete the entire folder.

    Reboot into normal mode and rehide your protected OS files.

    Post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  23. dogogo7

    dogogo7 TS Rookie Topic Starter

    hopefully its better now, uploaded hjt

    thanks for the help
     
  24. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is now clean.

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.

    Go to your control panel and double click the Java icon. Click the Update tab and click the Update Now button.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of dogogo7 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  25. dogogo7

    dogogo7 TS Rookie Topic Starter

    it came back when i did this:
    Go to your control panel and double click the Java icon. Click the Update tab and click the Update Now button

    i am having problems with acrobat files in mozilla now, will restart and see if that works
    here is the hjt if it helps
     
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