regedit, cmd & task manager "in use by another program"

By bryan829
Apr 17, 2006
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  1. here are the log files of EWIDO & HJT
    Have any suggestions of other anti-virus software besides norton?
    thanks,
    bryan
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +17

    Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html


    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    Viewpoint and/or Viewpoint Toolbar V35

    Close control panel.

    Click start/run and type regsvr32 /u C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll into the run box an press the enter key. Note the space between the 32 and the forward slash and again between the u and c.

    Do the above again for this entry. C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll



    Run HJT with no other programmes open. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll

    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll

    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

    Fix all 016-DPF entries.

    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files(if there).

    C:\WINDOWS\web\related.htm
    C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBar.dll/CXTSEARCH.HTML
    C:\Program Files\Viewpoint\Viewpoint Toolbar V35\ViewBarBHO.dll

    Reboot into normal mode and turn system restore back on.

    I notice you are running a completely unpatched version of Windows. You should visit the Windows update site and download and install at least service pack one(sp1) and preferably service pack two(sp2)

    Regards Howard :)
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