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Registry error

By jalba
Feb 9, 2008
  1. hi i just recently got the internet, and i'm getting the following popup:

    Messenger Service
    Message from Local System to User on *current date & time*

    CRITICAL ERROR MESSAGE - REGISTRY DAMAGED AND CORRUPTED

    To fix this problem
    Open Internet Explorer and type www.registrycleanupxp.com
    Once you load the webpage, close this message window

    After you install the cleaner program you will not receive any more reminders or pop ups like this

    visit www.registrycleanupxp.com immediately!!!

    I already did a registry cleanup and the problem does not goes away. Called my internet supplier who told me to download sbybot, but nothing is cured.

    Does anybody have any other suggestions?:confused:
     
  2. jobeard

    jobeard TS Ambassador Posts: 9,342   +622

    could be a bogus message altogether.

    go to your Event Viewer
    cp->Admin Tools-->Computer Management->Event Viewer
    look for ERRORS first, then warnings.
    if you find errors, clock the copy to clipbook button and then paste into a Notepad window -- copy 3-4 errors
    now follow up with your findings
     
  3. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    when i go into event viewer, there are 4 categories: - application,security, system and antivirus. which one do i look in?
     
  4. kirock

    kirock TS Rookie Posts: 1,221

    All of them. you're looking for errors.

    This is 90% chance it's spyware and is just bogus. you need to download AVG Anti-spyware 7.5 and Spybot (google them, both are free).
     
  5. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    already got spybot and that didnt help. plus i have avast installed
     
  6. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    looked under antivirus and found these posts:

    AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\WINDOWS\SYSTEM32\VLANSYS.SYS (C:\WINDOWS\SYSTEM32\VLANSYS.SYS) returning error, 00000005.

    AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\WINDOWS\SYSTEM32\VLANSYS.SYS failed, 00000005.
     
  7. jobeard

    jobeard TS Ambassador Posts: 9,342   +622

  8. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    hey when i looked under "antivirus" in the event viewer i saw the following error being repeated:

    AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\WINDOWS\System32\vlansys.sys failed, 00000005.

    However the times are not corresponding (is this important?)

     
  9. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    ok i installed avg anti spyware, did a scan, got rid of any errors, and the things still pop up. any i really dont want to install a new anti virus program (re: prevx) that may replace my avast. any other suggestions?
     
  10. Hodsocks

    Hodsocks TS Guru Posts: 372

  11. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    to hodsocks---- i do not have registrycleanerxp installed. i'm just getting the popup insisting i install it :(
     
  12. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

  13. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    a lil situation update...everythings okey dokey :) thank u guys for everything!!!
     
  14. john2002

    john2002 TS Rookie

    i agree with kirock
     
  15. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Let's put things intp perspective here:

    "To fix this problem Open Internet Explorer and type www.registrycleanupxp.com
    Once you load the webpage, close this message window' "etc.

    " i do not have registrycleanerxp installed. i'm just getting the popup insisting i install it"

    So where do you think the pop-up is coming from? Yes, it may appear to be wanting you to install it, but if some part of it hadn't gotten into your system, it wouldn't be popping up!

    Think about it.
     
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