Hello all, hoping someone can help me out. I'm helping my father out with some issues on his PC. Simple stuff (driver installs, patches, etc.), but with 1000 miles and 2 hours time difference (not to mention my dad is over 70 and is not entirely proficient with a PC) makes it a looonnnngg phone call. I'd also like to d/l & install some apps for privacy and protection onto his machine. I'm looking for an easy way (and obviously secure) to connect to his PC. He's running Vista, me XP, both of us have cable modems/internet access. Is it better thru software or via online service (i.e. logmein.com)? Anyone have any suggestions? Thanks in advance.