It's taken me three days, but I finally got through the steps of the removal prelimary process. Attached are the logs. 1. Panda would not download, so I downloaded the AVG Antiroots kit instead, though I am on XP. It showed no roots, and ran really fast, just a few minutes. Is that normal? the AVast antivirus took every bit of 8 hours to run and AVG anyspyware took 3 hours. 2. could not download 2 of the tools. 3. Ad Aware 2007 (from the link) would not download. It kept saying there was a file missing or that it could not detect a file it needed ~ 4. The AVG log was very long, and won't allow me to attach due to size. Please advise on next steps (or where I messed up).