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Removed trojan suspects, didn't get it all?

By garygnu
Jan 4, 2007
  1. I somehow got a trojan on my PC yesterday (Dell XP SP2, only a week old!). After reading some helpful tips here, I was able to remove ipwins.exe and update.exe and svchosts.exe. They no longer appear anywhere, but something is still hogging 50% of my CPU time, (and I've got a dual core), so I'm guessing I didn't get it all. I've run AVG AntiSpyware, Spybot, Norton AV, and they say I'm clean. I'm attaching my HJT log. Any ideas what could be left? My PC is only a week old, but I've transferred all my stuff to it and got it all set up the way I like. But would it be easier to just do a clean format and reinstall the OS?
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.


    If after reading the above you decide you want to clean your system, do the following.


    Please rename HijackThis.exe as per the instructions in this thread HERE and post a fresh HJT log.

    Regards Howard :wave: :wave:

    This thread is for the use of garygnu only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. garygnu

    garygnu TS Rookie Topic Starter

    Yeah Howard, I read that post earlier. This is a very helpful forum. I do use the computer for all my financial stuff online, so I'm guessing it's best to just nuke it and start over with a clean OS install. What's the best way to reformat and reinstall? Can I assume my digital pictures are safe enough to burn to CD and copy back to the HD after the new install?
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Yes, your pics and music should be perfectly ok to backup.

    You need to do the following.

    1 Restart your computer and go to setup usually by pressing the F2 or delete key.

    2 Once you get into setup look for the boot menu and make sure you set it to boot from cd first followed by your hard drive.

    3 Put the Windows xp disk into your cd.

    4 Now save your settings and exit setup.

    5 While your computer is booting you will see a message that says "press any key to boot from cd" press any key.

    6 When the welcome to setup screen appears press enter and then press F8 to accept the Microsoft licence agreement.

    7 You will be prompted to repair an insallation press the escape key.

    8 Now select the partition that you want to reformat and press the D key to delete it you will be asked to confirm that you want to delete the partition.

    9 Now press C to create a brand new partition you will be asked what size you want the partition to be in mega bytes. If you just press enter then the partition will be the maximum size that you can have. This is perfectly ok if you don`t want to create multiple partitions.

    10 You will now be asked to format the partition select the ntfs file sytem and do a full format.

    11 Once the format is complete setup will continue.

    Your computer will restart during the remaining setup again you will be asked to press any key to boot from cd DO NOT PRESS ANYTHING. and setup will continue. Once the setup is complete and you are back in Windows remove the Windows cd from your cd drive.

    Regards Howard :)

    This thread is for the use of garygnu only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. garygnu

    garygnu TS Rookie Topic Starter

    great, thanks for the advice. I'll give it a try once everything is backed up. I'm sure glad I found this forum!
     
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