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Removing Google search redirect virus

By mjsnz
Feb 8, 2009
Topic Status:
Not open for further replies.
  1. My computer is infected with the virus that redirects all Google and Yahoo searches to random pages. It's the same problem as in this thread: "Google search redirect virus", and in various others.

    All web searches are redirected to sites distantly related to the search parameters but never the one indicated in the caption in the Google search results. The Tab/toolbar displays "Jump" when I click on a site and it redirects.

    Also, since becoming infected my system is running very slowly when unlocking, as well as when opening applications/programs.

    I have attached the three logs requested in the 8-step instructions.

    Really do appreciate any help!
    Thanks,
    Mike

    Attached Files:

  2. mflynn

    mflynn TS Rookie Posts: 2,793

    Hi Mike

    Run MBAM again to confirm all are really gone post new log!

    Then the below...

    Download SDFix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    =========================================
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

    Finally..

    Update then run SAS
    Click Preferences-Repairs
    Then counting down from top do the following entries

    Numbers 6, 8, 11, 12, 13, 15,18, 19, 20, 21, 22, 24, 25, 26 and 27!

    Reboot the test for Google redirecting! let me know!

    Mike
  3. mjsnz

    mjsnz TS Rookie Topic Starter

    New logs

    Thanks Mike - here are the new logs.

    Downloading SDfix now
  4. mjsnz

    mjsnz TS Rookie Topic Starter

    Combofix stall?

    What should I do if nothing has changed on Combofix for half and hour?
  5. mflynn

    mflynn TS Rookie Posts: 2,793

    It is your Virus scanner and/or other security apps.

    So abort and run from Safe mode!

    Mike
  6. nappyd

    nappyd TS Rookie

    I have the same problem. Malewarebytes, norton, and spybot didn't find anything.

    Can I follow the same instructions?
  7. mjsnz

    mjsnz TS Rookie Topic Starter

    New logs

    Hey here are the final logs

    Re: nappyd - you'll have to wait and see what mflynn says, otherwise start a new thread and someone should help pretty quickly...
  8. mjsnz

    mjsnz TS Rookie Topic Starter

    Eureka!

    It worked - excellent! Thank you so much Mike - you're a legend
  9. mflynn

    mflynn TS Rookie Posts: 2,793

    Good morning Mike

    Fantoostical!

    Run HJT Scan only and remove the below
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)

    Tell me about your Virus scanner I see Norton some AVG some Panda and Trend etc!

    But otherwise all looks good!

    Thread closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    Start-Run
    type
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.


    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    -------------------------------------------------------------------------------------
    Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner.
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.
    -------------------------------------------------------------------------------------

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    ----------------------------------------------------------------------------------------
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    http://www.threatfire.com/Download/
    -------------------------------------------------------------------------------------
    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.
    http://www.safer-networking.org/en/download/

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

    Mike

    EDIT: Nappyd yes you may follow and do all in this thread but create your own thread and reply there.
  10. mjsnz

    mjsnz TS Rookie Topic Starter

    Hello!

    I'll get on to implementing all of that.

    Regarding Antivirus... well the more the merrier right? No, I'm just using AVG free, I downloaded the others in hope that they might be more successful in rooting out the sucker. Back to AVG now. Is using a AVGfree a sign of complete technical ignorance?

    Mike
  11. mflynn

    mflynn TS Rookie Posts: 2,793

     
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