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Removing Malaware/Mulitiple random IE windows

By sdas61
Dec 4, 2008
  1. Hi,
    Following an earlier solution posted on this site I have run SDFIX & Combofix on my XP system to remove malware/mulitple random I E windows.After rebooting, the system is no longer logging onto any user account.When I click on the user account tab it logs off.
    Kindly help as the sytems has become inoperative.

    Sdas61
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Start up in Safe Mode

    HowTo:
    Press F8 key, before Windows starts loading
    Select Safe Mode


    Check the Shell value for Winlogon in your registry. Under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
    should show:

    Shell REG_SZ explorer.exe

    Or download this tool: http://www.dougknox.com/xp/utils/XP_FixLogon.zip
    This utility checks for the correct GINA value in the Registry and will allow you to restore it, if its incorrect.
     
  3. sdas61

    sdas61 TS Rookie Topic Starter

    Doesnt open under safe mode also.Logs off the moment i click on any user.
     
  4. rf6647

    rf6647 TS Maniac Posts: 829

    Run 'chkdsk /r' from the recovery console.

    It is believed to have ''miraculous' ' power.

    After that, your face a re-install. message # 1 in the thread .

    I believe that 'winlogon' is an essential service, so it cannot be disabled from the recovery console. Others are more knowlegable about using the recovery console.
     
  5. sdas61

    sdas61 TS Rookie Topic Starter

    System restore

    Many thany everyone..i have had to do a XP restore.Lost all my MS Office/Outlook programs and files including my Outlook business contact list.Is there anyway teh sysetem could have a stored an automatic backup?
    thanks
    Sdas61
     
  6. rf6647

    rf6647 TS Maniac Posts: 829

    Automated backup - your last observation.

    help and support > search 'backup' > ASR (Automated System Recovery) part of backup MS kb818903

    Any backup strategy requires effort + discipline. Part of the discipline is your tolerance for added costs for hardware & software, as well as, understanding gaps that exist for each stategy being considered. In my view, there is no perfedt solution.
     
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