TechSpot

Removing malware

By agyocfg
Apr 7, 2009
  1. please if any one can help me .can you tell me if i fix my problem following your instruction thank you
     
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    It don't quite work that way!

    First you describe all your problems when how etc.

    What you have tried to fix them.

    So give us this info and then do the below!

    Do the TechSpot 8 steps: http://www.techspot.com/vb/topic58138.html

    Skip no steps (do not install another virus scanner if you already have one, ask me before installing a Firewall).
    avg

    Most importantly update MalwareBytes (MBAM) and SuperAntiSpyware (SAS)!

    Before you scan with either MalwareBytes or SuperAntiSpyWare do the Extra Configs below these have become most important lately

    SuperAntispyware extra config

    After installed double-click the icon on your desktop to run it.

    Update the program definitions.

    Click the Preferences button.

    Then Scanning Control.

    In Scanner Options make sure all boxes are checked except #3 Ignore System Restore.. are checked:

    MalwareBytes extra config

    After update but before running
    Click settings and confirm all are Checked.

    I repeat Update these 2 programs.

    Run them and attach their logs.

    Mike
     
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