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Repeated BSOD's. Minidump included.

By computernerd
Feb 2, 2008
  1. I've been having repeated BSOD's, this is the first one I've gotten a debuglog out of. I'll post more when it happens again.

    The BSODs happen only when I'm away from the computer. I guess that means it has to be idle for a while for this to happen. I'm running Kerio Personal Firewall 4, and I'm almost certain that this was the cause. Just wanting to double check, though.

    Minidump attached, since it seems to be too long to post.
     

    Attached Files:

  2. mscrx

    mscrx TS Rookie Posts: 829

    is it a mobile or desktop computer?
    the debug log tells something about a usb device that failed. do you use any removable storage devices? maybe the power settings interrupt the connection between usb device and computer?
    its difficult and just guessing from the little background you gave us. maybe you can tell more about the computer and other devices you connect/use with the computer.
    on first sight it doesn't really look like a firewall problem here....
     
  3. computernerd

    computernerd TS Rookie Topic Starter

    Well, the computer has a few USB memory sticks in it, but they stay connected throughout. Keyboard, mouse, webcam are connected through USB as well, but I don't see how those could cause a BSOD.

    I'm saying it was probably a firewall issue because Kerio is known to throw BSOD's left and right, and my memory passes Memtest86 and I can't think of anything else that could be defective.
     
  4. mscrx

    mscrx TS Rookie Posts: 829

    well I was just guessing because the debug.log says this:

    STACK_TEXT:
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    ba4f3b88 ba2ec6ff 00044042 68627375 70646f52 0x41fff
    ba4f3bb8 ba2f3661 861854b0 87c947d0 86831bf0 usbhub!USBH_PdoRemoveDevice+0x41
    ba4f3bd8 ba2ec952 86185568 86831bf0 00000002 usbhub!USBH_PdoPnP+0x5b
    ba4f3bfc ba2ea1d8 01185568 86831bf0 ba4f3c30 usbhub!USBH_PdoDispatch+0x5a
    ba4f3c0c 804ef095 861854b0 86831bf0 8807baa8 usbhub!USBH_HubDispatch+0x48
    ba4f3c1c ba3fadb4 8807b9f0 8807baa8 86831bf0 nt!IopfCallDriver+0x31
    ba4f3c30 ba3fc980 8807b9f0 86831bf0 86831cf0 USBSTOR!USBSTOR_FdoRemoveDevice+0xac
    ba4f3c48 804ef095 8807b9f0 86831bf0 ba4f3cd4 USBSTOR!USBSTOR_Pnp+0x4e
    ba4f3c58 805918d3 861854b0 861854b0 00000002 nt!IopfCallDriver+0x31
    ba4f3c84 80591b35 8807b9f0 ba4f3cb0 00000000 nt!IopSynchronousCall+0xb7
    ba4f3cd8 804f6e42 861854b0 00000002 00000000 nt!IopRemoveDevice+0x93
    ba4f3d00 805934fe e9287368 00000018 e12d5078 nt!IopRemoveLockedDeviceNode+0x160
    ba4f3d18 80593565 8682dee8 00000002 e12d5078 nt!IopDeleteLockedDeviceNode+0x34
    ba4f3d4c 80593609 861854b0 022d5078 00000002 nt!IopDeleteLockedDeviceNodes+0x3f
    ba4f3d7c 805379bd 89ba73c8 00000000 89e2ada8 nt!IopDelayedRemoveWorker+0x4b
    ba4f3dac 805ce84c 89ba73c8 00000000 00000000 nt!ExpWorkerThread+0xef
    ba4f3ddc 8054532e 805378ce 00000001 00000000 nt!PspSystemThreadStartup+0x34
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16


    FOLLOWUP_IP:
    USBSTOR!USBSTOR_FdoRemoveDevice+ac
    ba3fadb4 ff760c push dword ptr [esi+0Ch]

    SYMBOL_STACK_INDEX: 6

    SYMBOL_NAME: USBSTOR!USBSTOR_FdoRemoveDevice+ac


    and that indicates a usb device error. I also wonder how many usb device you use at once. I mean it can work since not all of them are powered over usb but it is many device from what I think!

    not sure about the firewall program since I donno it, sorry.
     
  5. computernerd

    computernerd TS Rookie Topic Starter

    Hmm, it says 'usbhub' in there a few times, my monitor has a few USB slots and acts as a hub. I'll try disconnecting the USB drives when I leave the PC, but I don't think that'll be the end of it...
     
  6. mscrx

    mscrx TS Rookie Posts: 829

    well, every usb controller is kind of a usb hub. the question is how many device can it handle or better how many of them can be powered by usb. you see keyboard and mouse get the power from ubs and so do usb flash drives and maybe you cam unless it has a power supply.
     
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