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Request timed out every 70 seconds

By smu122
Oct 26, 2010
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  1. Every 70 seconds my internet drops for 30 seconds. This recently happened when I turned off the wireless in the router settings, and then turned it back on. I am not certain that this is the cause because I kept the other settings the same. (WEP, etc). Below is the pinging I did to google.com. This problem occurs on wireless and direct ethernet as well. I am on Verizon DSL
    Any help would be greatly appreciated!
     

    Attached Files:

  2. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    Hi Smu122

    have you tried re-setting your router via the router itself?


    James
     
  3. EDO219

    EDO219 TS Rookie Posts: 212

    It seems odd that this issue occurs on a direct Ethernet connection as well. Have you already performed a rolling restart?
     
  4. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    i thought it was odd to hence i was wondering if he needed to hard re-set the router - maybe i assumed incorrectly that his modem+router was an all in one job

    Cant he re-set his router VIA the manufacturer IP Address even if he has no internet connection?
     
  5. smu122

    smu122 TS Rookie Topic Starter Posts: 32

    Thanks for the replies,
    I turned the router off for a while and turned it back on and the problem persists.
    And PYGMUS, do you mind explaining how I can perform a rolling restart?
    Thanks
     
  6. smu122

    smu122 TS Rookie Topic Starter Posts: 32

    I'm using a router/modem (Westell VersaLink 327)
     
  7. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    hey Smu

    um turning off the router for a while it technically a "soft reset" if you like. If you examine the router carefully you should see a small pinlike hole (smililar to one on CD drives for a force eject) where you should be able to use a paper clip to doa "hard reset".

    Use a paperclip and hold it in for a few seconds and this should reset the router back to the factory defaults


    james
     
  8. smu122

    smu122 TS Rookie Topic Starter Posts: 32

    Ill give that a try now james, I was afraid that would reset it to a brick. Thanks ill report back
     
  9. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    it wont set it to a brick. worse case scenario you may to re-install the software/setup/drivers.

    hope this sovles your problem :)
     
  10. smu122

    smu122 TS Rookie Topic Starter Posts: 32

    That didn't seem to fix the problem :(
     
  11. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    Just had a look at your router model and i vaguely remeber there an issue with the router crashing when a Firewall was enabled.

    Are you currently running a firewall? if so TRY disabling it and see if that resolves your issue.
     
  12. smu122

    smu122 TS Rookie Topic Starter Posts: 32

    I turned off Comodo Firewall, Windows Firewall, and the Router Firewall. The connection is still dropping at those intervals....
     
  13. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    im a bit stumped then short of going back to your supplier and asking them if there have been any changes to your account maybe???

    Normally i would say must be a wireless fault as your turned the wireless on/off but as you said you tried an Ethernet cable aswell and this didn't work
     
  14. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    Im not sure how a Rolling Restart actually works as i have never had to do one but i know you can get 30day trial of the software that does it from here

    http://www.wmsoftware.com/index.php?option=com_rsform&Itemid=224

    as i siad unsure of how this works so maybe more re-search on this is required. Think i may put on post on here regarding this because where i have heard of such a thing having not needed to do one i dont really know how it works,

    James
     
  15. smu122

    smu122 TS Rookie Topic Starter Posts: 32

    Yeah, the computer connected directly through ethernet has the same stalls at exactly the same time. I guess Verizon would be the best bet Thanks for everything though, I really appreciate it.

    Ill take a look at the rolling restart, At this point I have no clue of what that is ha
     
  16. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    Well i have just submitted a thread in this forum (Storage and Networking) asking what exactly a rolling restart is and have put a link to your thread here with it incase someone knows the answer to your problem and can help.

    never know maybe we will both learn somthing new :p
     
  17. smu122

    smu122 TS Rookie Topic Starter Posts: 32

    Awesome, Thanks! Hopefully we can get some good feedback
     
  18. EDO219

    EDO219 TS Rookie Posts: 212

    Oh, a rolling restart is simply turning off (unplugging works fine) both your modem and your router. Then power up only your modem and wait a minute or two until the lights generally stop flashing at regular intervals. After that, power up your router and wait a few minutes for it to re-establish a connection to your modem.

    This might not fix your issue, but it has served me well countless times in the past after I changed some settings in my router. xD

    Have you tested if this issue persists with other computers connected to your network?
     
  19. jamesodriscoll

    jamesodriscoll TS Rookie Posts: 91

    ta for that PYGMUS

    so THATS wot one is and i do those on a very regular basis and i didn't know what one was lol
     

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